Night Security Officer - Tech-Savvy, Customer-Focused

Direct Supply; Milwaukee (WI); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Direct Supply is building the future of healthcare technology with industry-leading products to help improve lives. The Security Officer will support a safe, secure work environment, enforce site policies, and deliver outrageous customer service to Partners and campus visitors.

Shift is Monday–Friday, 10:00pm–6:00am with weekend rotation; duties include badge management, inspections, signage, lighting, safety tasks, and incident response with CPR/First Aid training provided.

Qualifications

• 2+ years education in a criminal justice, or similar field of study, or 4+ years of related work experience, preferred.
• Valid, unexpired driver's license with satisfactory driving record.

Responsibilities

• Responds to requests from Partners with access badge issues, modifying badge access levels, and replacing damaged or lost access badges.
• Conducts and documents monthly building and equipment inspections.
• Installs event-related signage and traffic control devices pre-event.
• Ensures all interior lights are off, arm and dis-arm systems and activate lights in the morning.
• Inspects Champion Wellness Center lockers for residual, personal property.
• Perform safety and security tasks, processes, and assignments with a strong emphasis on outrageous customer service and timeliness.
• Proactively identify and communicate situations and conditions that may pose a risk to Partners, visitors, property, and brand.
• Respond to ongoing situations for the purpose of preventing or minimizing risk to people and property, including performing First AID and CPR in a medical emergency (training provided).
• Thoroughly investigate and document circumstances, as well as specific actions taken to maintain or restore safety and security and continuity of business.
• Manage, and communicate safety and security information and administrative requests through ticketing software.
• Perform and document weekly and monthly inspection duties of campus safety and security equipment and infrastructure.
• Appropriately utilize security technology to monitor or investigate conditions
• Other duties as assigned

Skills

Teamwork

Collaboration

Problem solving

Communication

Customer service

Scheduling flexibility

Physical fitness

Technology literacy

Security awareness

Education

Criminal justice education

Bachelor's degree or equivalent

Tools

Security tech

Microsoft Office

Google Suite

Job description

Direct Supply is building the future of healthcare technology with industry-leading products to help improve lives. The Security Officer will support a safe, secure work environment, enforce site policies, and deliver outrageous customer service to Partners and campus visitors.

Shift is Monday–Friday, 10:00pm–6:00am with weekend rotation; duties include badge management, inspections, signage, lighting, safety tasks, and incident response with CPR/First Aid training provided.