Night Outbound Supervisor

FreshPoint, Inc.; Dallas (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

FreshPoint, Inc. is seeking a Night Warehouse Supervisor to oversee dock and cooler operations, ensuring efficient staffing, SOP adherence, and safety.

Responsibilities include supervising outbound processes, guiding associates, monitoring performance, and coordinating with sales, procurement, and inventory control. The role requires at least 1 year of warehouse experience handling perishable goods, plus the ability to lead and train hourly staff, with strong communication and problem-solving

Qualifications

• 1 year of operations/warehouse experience in shipping and receiving perishable products.
• High School diploma or equivalent.
• Ability to supervise, motivate and train hourly employees; strong problem-solving and communication skills.

Responsibilities

• Supervise daily processes on the dock and in coolers.
• Coach and develop outbound associates.
• Monitor work for policy and safety compliance.
• Issue disciplinary actions when necessary.
• Interpret company policies, enforce safety and security regulations, and hold daily pre-shift meetings.
• Manage labor hours and consumable supplies within budget.
• Prepare work schedules.
• Substitute items not available for selection.
• Coordinate communication with sales, purchasing and inventory control.
• Spot check orders for accuracy and quality.
• Pull and double-check critical care orders for quality and accuracy.
• Inspect material handling equipment daily and coordinate repairs with maintenance.

Skills

Staff supervision

Motivation of hourly employees

Communication skills

Education

High School diploma or equivalent

Job description

Job Summary

The supervisor, night warehouse is responsible for the efficient operation of the shift, including proper manpower utilization, effective use of standard operating procedures, training and motivating members of the crew and for operating in a safe, productive manner. Supervisory responsibility for material handles, selectors, and partial-order pullers.

Responsibilities

• Supervise daily processes on the dock and in coolers.
• Review, coach, and develop the outbound associates.
• Monitoring work, adherence to policy and safety requirements.
• Issuing discipline when necessary.
• Interprets company policies for employees, enforce safety and security regulations, and holds daily pre-shift meetings.
• Manages labor hours and consumable supplies within budget.
• Prepares work schedules.
• Performing substitution of items that are not available for selection.
• Communicating to sales, purchasing, and inventory control.
• Spot check orders for accuracy and quality.
• Pulling critical care orders or double-checking them for quality and accuracy.
• Inspect material handling equipment daily for safe operations and coordinate required repairs with the maintenance department.

Qualifications

Education

• High School diploma or equivalent.

Experience

• 1-year operations/warehouse experience in shipping and receiving perishable products, and/or a combination of education, and industry experience.

Professional Skills

• Ability to supervise, motivate and train hourly employees.
• Able to solve problems independently and effectively articulate and communicate information.

Decision-Making Authority

Most Important Decisions Made Fully Independently

• Corrective actions.
• Assigning work duties.
• Item substitutions.
• Scheduling.
• Reassigning equipment (transportation).

Most Important Decisions Made with Review and Approval of Other Individuals or Supervisors (include the reviews/approvals required)

• Hiring.
• Termination.
• Staffing increase.

Organizational Reporting

Supervisor Title

• Manager outbound

Position Reporting to this Role

• Forklifts
• Clerical
• Selectors