Night Operations Manager

ABM Industries; Richmond (TX); On-site; USD 65,000 - 78,000; Full time

Job summary

ABM Industries is seeking a Night Manager to oversee overnight operations at a client facility. You will ensure quality control, coordinate staffing and training, manage escalations, and maintain strong client relationships.

The role requires hands‑on leadership across shifts and adherence to SOW/SOPs while coordinating with the national team. You will perform HR tasks, site inspections, and product/supply management, ensuring timely communications and operational excellence across the site.

Qualifications

• 3+ years’ experience in leadership and team building.
• Excellent written and in person communication skills.
• Must have valid driver license.
• Must have reliable transportation.
• Bi‑lingual/multi‑lingual a plus.

Responsibilities

• Ensures that all open positions are posted in a timely manner to backfill to avoid under target staffing levels and possible impact to service and site.
• Manages Payroll related items.
• Manages Employee concerns.
• Addresses any corrective action with employees.
• Weekly quality control inspections of facility and follows up on all findings and ensures correction.
• Has a strong relationship with client and ensures cleaning supplies and equipment are maintained, laundered, or replaced as needed.
• Follows up on escalations and ensures long term correction or resolution, shares updates with national team and SPM.
• Schedules a weekly walk with client site leader to complete quality control inspection and follow up on findings or call outs.
• Manages all product/supply ordering where applicable for site.
• Completes training with all staff and retains documentation.

Skills

Leadership

Communication

Multitasking

Organizational skills

Problem solving

Tools

Outlook

Excel

SharePoint

Teams

Chime

Skype

Job description

ABM Industries is seeking a Night Manager to oversee overnight operations at a client facility. You will ensure quality control, coordinate staffing and training, manage escalations, and maintain strong client relationships.

The role requires hands‑on leadership across shifts and adherence to SOW/SOPs while coordinating with the national team. You will perform HR tasks, site inspections, and product/supply management, ensuring timely communications and operational excellence across the site.