Night Mobile Patrol Supervisor

Securitas, Inc.; Wilmington (MA); Presencial; USD 30.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training provided

Leadership development opportunities

Descripción de la vacante

Securitas, Inc. is seeking an Overnight Field Supervisor to lead Mobile Patrol operations across multiple client sites in the Wilmington, MA area. The role is hands-on, requiring real-time support for officers, incident response, and coordination of changing route priorities.

The position emphasizes leadership, strong communication, and the ability to manage incidents overnight. You will travel between client locations, supervise patrol activity, and ensure safe, accurate, and timely completion

Formación

• Experience in law enforcement, military, security supervision, mobile patrol, emergency response, or a similar field-based operations environment is strongly preferred.
• Demonstrated leadership experience and the ability to provide clear direction to officers working across multiple locations.
• Strong judgment and the ability to make sound decisions during incidents or changing operational conditions.
• Comfortable spending the shift traveling between client locations and responding where support is needed.
• Ability to manage multiple priorities across an active overnight patrol operation.
• Strong communication skills and the ability to interact professionally with officers, clients, law enforcement, and branch leadership.
• Experience with TrackTik or similar security management software is preferred.

Responsabilidades

• Supervise Mobile Patrol Officers conducting security tours and site inspections across multiple client locations.
• Travel throughout assigned routes to provide field support, follow‑up, and operational oversight.
• Monitor officer locations and tour progress throughout the shift.
• Coordinate route order and timing to ensure required patrols are completed within scheduled windows.
• Re‑route or reassign officers when call‑outs, urgent requests, or site issues affect coverage.
• Respond directly to alarms, access issues, suspicious activity, property damage, and other security incidents.
• Meet officers at client locations when additional support or supervisory presence is needed.
• Coordinate with local law enforcement when incidents require a joint response.
• Maintain regular communication with officers for check‑ins, direction, and safety accountability.
• Review digital tour and incident reports for accuracy and completeness.
• Investigate missed, late, or incomplete patrols and address recurring issues.
• Monitor patrol vehicle condition, mileage, and safe operation.
• Escalate significant incidents and operational concerns to branch or client leadership as appropriate.
• Using TrackTik to monitor checkpoint tours, GPS activity, incidents, and reports.
• Verifying route and tour completion while officers are actively in the field.
• Assisting with the setup and maintenance of site patrol tours.
• Programming and replacing NFC checkpoint tags, barcodes, and QR checkpoints at client locations.
• Configuring tour timing, checkpoint requirements, exception questions, and photo requirements.
• Troubleshooting damaged or missing checkpoint equipment at assigned sites.

Conocimientos

Leadership

Security supervision

Mobile patrol

Incident response

Communication

GPS

TrackTik

Driving

Herramientas

TrackTik

GPS devices

Descripción del empleo

Securitas, Inc. is seeking an Overnight Field Supervisor to lead Mobile Patrol operations across multiple client sites in the Wilmington, MA area. The role is hands-on, requiring real-time support for officers, incident response, and coordination of changing route priorities.

The position emphasizes leadership, strong communication, and the ability to manage incidents overnight. You will travel between client locations, supervise patrol activity, and ensure safe, accurate, and timely completion