Night Manager- Janitorial

City Wide Facility Solutions

Austin (TX)

On-site

USD 48,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Training & Development

Job summary

City Wide Facility Solutions seeks a proactive Night Manager to oversee contract compliance and manage relationships with Independent Contractors. This role, requiring strong management and communication skills, offers a full-time evening shift, with a pay range of $23-$25 per hour. Become part of a leading company in the building maintenance industry, contributing to community impact through effective management practices.

Qualifications

3 years of prior management experience in multi-unit settings.
Building maintenance or similar industry experience is a plus.
Bilingual in English and Spanish required.

Responsibilities

Manage relationships with Independent Contractors and ensure contract compliance.
Review work scope and maintain quality assurance.
Facilitate daily communications regarding client issues.

Skills

Communication

Management

Planning

Education

High school diploma or equivalent experience

Tools

CRM experience

Job description

3 days ago Be among the first 25 applicants

City Wide Facility Solutions provided pay range

This range is provided by City Wide Facility Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/yr - $25.00/yr

Do you have experience in building maintenance, janitorial, or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position? If you answered yes, consider this great opportunity with City Wide!

We are seeking a Night Manager to join our team! The Night Manager is responsible for assisting with the management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employees must possess the ability to review the client contract and check that work expectations have been met.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors, and employees. Our values of community, accountability, and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive, and fun environment. Are you ready to join?

Essential Functions

Develop and maintain productive working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems
Review the scope of work and ensure quality assurance per account to retain existing business and gain new business
Communicate with the Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
Make recommendations for IC work assignments, manage to client standards and company guidelines, and discharge if not meeting the service level agreement
Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
Execute City Wide's New-Start Policy, Customer Complaint Policy, Four Star Policy, and other operational policies and procedures
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
Other duties as necessary

Schedule: Monday- Friday 5 pm to 2am

Pay Rate: $23- $25 an hour

Requirements

High school diploma required or equivalent experience in the commercial janitorial services industry.
3 years of prior experience in management, coaching, motivating, developing, and leading a team in multi-unit or multiple locations
Building, facilities, janitorial, or similar industry experience a plus!
Strong planning, organization skills, and attention to detail
Excellent communication and interpersonal skills
Must be innovative and strive for continuous process improvement
CRM experience preferred
Must be Bilingual english and spanish

Physical Demands

The physical demands are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.

Benefits

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.