Night Manager

Abode; San Francisco (CA); On-site; USD 22,000 - 24,000; Full time

Job summary

Abode is seeking a Night Manager for our Alameda County program. This on-site role provides after-hours management coverage in coordination with the Property Manager and ensures common areas are secured after-hours.

The Night Manager handles emergencies during nights and weekends, performs light maintenance, enforces house rules, and records incidents. The position includes a housing stipend via reduced rent for a large one-bedroom unit, with compensation tied to after-hours responsibilities.

Qualifications

• Ability to climb 4 flights of stairs daily.
• Ability to lift and carry 25 pounds.
• Ability to read and interpret safety and maintenance instructions.
• Ability to write routine reports and correspondence.
• Ability to stay calm in emergencies and de-escalate residents.
• Property management experience preferred.

Responsibilities

• Responds to emergency calls from 5:00 p.m. to 9:00 a.m. on on-call schedule.
• Performs light maintenance or janitorial duties as needed.
• Records incidents within 24 hours and notifies the Manager.
• Enforces quiet hours and house rules; counsels residents as needed.
• Walks the property to ensure lighting, doors, windows, and alarms are secure.

Skills

Emergency response

Security awareness

Communication with residents

Light maintenance tasks

Job description

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Night Manager for our programs in Alameda County.

About The Role

In exchange for reduced rent housing, the Night Manager is responsible for providing the afterhours management presence in coordination with or in the absence of the onsite Property Manager. Ensures common area buildings are secured after-hours. Responds to on-site emergencies during nights and weekends.

Compensation

The duties Night Manager shall be compensated through the provision of a reduced rent on-site large one bedroom apartment unit. The reduction of rent will be considered a stipend income for tax purposes. The reduced rent benefit shall be compensation for responding to emergencies on nights and weekends and for approximately 2-10 hours/week worked at the property performing the duties of the Night Manager. You will sign an Employee License Agreement for this apartment, and it will need to be vacated within 7 days of termination of this position. Pay range: $15.65-$17.22 hourly.

The People and Culture

You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

How You Make An Impact

• Responds to emergency calls beginning at 5:00 p.m. through 9:00 a.m., Monday night through Friday morning and on weekends and holidays as on-call schedule dictates, or in the absence of Property Manager. While the Night Manager does not have to always be onsite nights and weekends, they do have to typically be onsite or nearby most of the time and available by cell phone during those times when they are away from the property. They should be within about an hour drive unless they have notified their supervisor that they will be unavailable for resident manager duties and have made other arrangements for coverage.
• As assigned or needed, performs light maintenance or janitorial duties such as turning off the water valve on a toilet or sink, vacuum water with a wet vacuum and setting up fans in cases of flooding, litter collection during site walks, locking the laundry room, reviewing security camera video, etc.
• Exercises good judgment and discretion to call for other staff or 911 for help in an emergency. Contacts on-call vendors for maintenance emergencies.
• Directs emergency personnel to various parts of grounds, buildings or unit, as appropriate. Remains present while emergency staff is on-site.
• Within 24 hours, records any incidents, unusual occurrences or emergency/after-hours calls on the incident report form and notifies Manager.
• Walks the interior of the common areas and exterior of the property, including the parking areas at least once during each evening. Inspects and turns off lights and ensures all doors and windows in the common areas are locked, and any alarms are set.
• Enforces quiet hours and house rules. Cautions residents regarding complaints about excessive noise, disorderly conduct or misuse of property.

How You Meet Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Ability to climb 4 flights of stairs at least once per day.
• Ability to lift and carry 25 pounds.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to communicate effectively with residents or employees of organization.
• Ability to stay calm in emergency situations and de-escalate situations with agitated residents.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to work with a minimum of supervision.
• Property management experience preferred.

Notice

This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

Notice

Abode Property Management is an Equal Opportunity Employer/Drug Free Workplace.