Night Library Associate

Saint Louis University; St. Louis (MO); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Saint Louis University is seeking a Night Library Associate for the Pius XII Memorial Library. The role supports circulation, inter-library loan, and billing operations during night hours, ensuring a high level of patron service and accurate handling of holds and access services.

The position involves supervising student workers, closing duties, and coordinating with SLU-Link libraries and couriers. Schedule is Sunday-Thursday, 6pm-2am with adjusted hours in breaks.

Qualifications

• Bachelor's degree required.
• 2+ years of current library experience preferred.
• Supervisory experience desirable.
• Proficiency with library-specific computer applications (ILS, databases, CMS).

Responsibilities

• Perform circulation duties in Access & Delivery Services.
• Answer questions and guide users in databases and locating materials.
• Enforce library policies and close the building when required.
• Supervise evening/weekend student staff and provide training.
• Ensure security of the building and collections.
• Collect and monitor operational statistics.

Skills

Customer service

Communication

User support

Conflict resolution

Technical explanation

Multitasking

Education

Bachelor's degree

Tools

Integrated Library Systems

Database Applications

Content Management Systems

Job description

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

The Night Library Associate of Access and Delivery Services at Pius XII Memorial Library at Saint Louis University focuses on ensuring high level of service to the patrons at the circulation desk. The Night Library Associate acts as the main liaison between SLU-Link libraries and the courier, handles all library billing, and serves as support for Inter-library Loan and Reserves department during the night hours.

The working hours for this position are Sunday-Thursday, 6pm-2am. During school breaks and summer, the shift hours will change to meet the library's operating hours. Typically, the breaks/summer hours will be Monday-Friday, 1pm-9pm and Saturday-Sunday 10am-6pm.

Service, Communication, & Problem Solving

• Performs circulation duties within Access & Delivery Services department
• Responds to user questions, assist with basic reference and directional questions, and guiding users in navigating databases, conducting searches, and locating materials
• Understands library policies to address any patron inquiries
• Closes the library building either independently or in coordination with other library staff and student workers
• Assists with training, supervision, and evaluation of evening and weekend student workers
• Ensures the security of the library building and its collections
• Collects and monitors statistics needed for operational efficiency

Billing

• Oversees all library billing notifications to students, faculty, and staff including e-mail, print, and in-person confidential and sensitive interactions with patrons
• Oversees all billing and replacement of lost or damaged items
• Ensures that graduating students are informed about potential academic holds for unreturned items
• Places academic holds for unreturned items

Inter-library Loan (ILL)

• Oversees handling of external loan requests (SLU-Link, Inter-library Loan) and information queries
• Oversees all library "hold shelf" and "in-transit" loans to and from Pius Library to all SLU-Link and Inter-library loan libraries
• Serves as a main liaison between the courier and SLU-Link libraries regarding items lost in transit and/or requested too long
• Assists the Inter-library Loan Coordinator with borrowing, lending, and document delivery for the Inter-library Loan requests
• Responsible for packing Inter-library Loan shipment for courier pick up

Collaboration, & Professional Development

• Supports the library's mission, vision, and values
• Contributes to the advancement of the library's strategic plan
• Prepares, reviews, maintains, and assists with a variety of related reports, records, and documents
• Cooperates as a team member with library staff in performing any duties essential to efficient library services
• Participates in committees and groups in support of library's strategic plan implementation
• Participates in ongoing professional development and stays current in regard to library related practices, technology, and equipment
• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of multiple library-specific computer applications
• Effective communication
• Ability to interpret and address user needs
• Ability to diffuse difficult or complicated situations
• Ability to explain technical information and processes in a comprehensible manner
• Ability of multitask and prioritize projects based on importance and deadlines

MINIMUM QUALIFICATIONS

• Bachelor's degree
• Two or more years of current (within 5 years) experience in a library
• Supervisory experience
• Proficiency in multiple library-specific computer applications, e.g. integrated library systems, database application, and content management systems

PREFERRED QUALIFICATIONS

• Ability and willingness to contribute to the library's mission and strategic goals
• Demonstrated experience and understanding of the broad diversity of the university community
• Demonstrated understanding of best practices in academic research libraries and in Access and Delivery Services
• Ability to establish and maintain effective working relationships with the university community

Function

Libraries

Scheduled Weekly Hours: 40

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.