Night Lead - Overnight Shift (Sun - Wed)

acs; Honolulu (HI); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development

Job summary

American Cancer Society in Honolulu, HI seeks a Night Lead to oversee overnight lodge operations, ensuring guest safety, security and comfort. The role responds to emergencies, conducts security checks, and resets the lodge for the next day.

The pay rate is $25.99 per hour, with a consistent overnight schedule (Sun-Wed, 11:00 PM–7:00 AM). On-site overnight responsibilities include monitoring guest needs, patrols, incident response, nightly reporting, and room readiness.

Qualifications

• High School Diploma or equivalent required; hospitality management or security training preferred.
• Minimum 1 year experience in hotel, hospitality, healthcare or related field with overnight operations knowledge.
• Experience in security and emergency response procedures is beneficial.

Responsibilities

• Monitor guest needs overnight and respond to emergencies.
• Conduct security patrols and enforce safety protocols.
• Respond to emergencies and coordinate with staff or responders.
• Complete nightly reports, reconcile check-in data, and manage room inventory.
• Inspect guest rooms and public areas for cleanliness and readiness.
• Launder linens and reset common areas for the next day.

Skills

Security awareness

Independent night shift

Guest service

Communication

Record keeping

Problem solving

Microsoft Office

Reservation systems

Education

High School Diploma or Equivalent

Hospitality management or security training (preferred)

Tools

Reservation systems

Microsoft Office Suite

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

The Night Lead oversees overnight lodge operations, ensuring guest safety, security, and comfort. This role responds to emergencies, conducts security checks, manages nightly reporting, and resets the lodge for the next day.

The pay rate will be $25.99/hr.

This position works a consistent overnight schedule of Sunday night through Wednesday night, 11:00 PM - 7:00 AM. The Wednesday shift concludes Thursday morning. Candidates must be comfortable working independently throughout overnight hours.

Overnight security is onsite. The Night Lead partners with security while monitoring lodge operations, internal safety, cameras, and guest needs.

ESSENTIAL FUNCTIONS

• Monitor and address guest needs during overnight hours (25%)
• Conduct security patrols and enforce safety protocols (20%)
• Respond to emergencies and coordinate with staff or emergency responders (20%)
• Complete nightly reports, reconcile check-in data, and manage room inventory (15%)
• Inspect guest rooms and public areas for cleanliness and readiness (10%)
• Launder linens and reset common areas for the next day (10%)

EXPERIENCE/QUALIFICATIONS

• Minimum Degree Required: High School Diploma or Equivalent
• Additional education or training in hospitality management, security, or related field preferred.
• Minimum 1 year experience in hotel, hospitality, healthcare or a related field, with knowledge of overnight operations, guest services, and night auditing procedures.

KNOWLEDGE, SKILLS, AND ABILITY

• Knowledge of security and emergency response procedures
• Ability to work independently during overnight hours
• Strong communication and problem-solving skills
• Ability to manage multiple tasks and maintain accurate records
• Proficiency in reservation systems and Microsoft Office Suite
• Strong self-motivation and ability to remain productive with limited direct supervision
• Excellent guest-service skills, including patience and empathy when interacting with patients and caregivers

TRAVEL REQUIREMENTS

• Minimal Travel Required

PHYSICAL REQUIREMENTS

• The position may require extended periods of standing, particularly during patrols and inspections of the lodge.
• The role may involve frequent walking and movement throughout the lodge, including patrolling guest rooms, common areas, and external premises.
• Occasional lifting and carrying of items such as supplies, equipment, or luggage may be necessary, particularly during administrative tasks or emergency situations.
• The ability to perform tasks that require manual dexterity, such as operating security equipment or conducting inspections, may be required.
• The role may require physical endurance to handle the demands of overnight shifts, including responding to emergencies or unexpected events that may occur during the night.
• The position may involve sensory demands such as visual and auditory perception, particularly when monitoring for security risks or responding to guest inquiries or emergencies.
• Ability to Work in Various Conditions: The ability to work in various environmental conditions, including indoors and outdoors, and in different weather conditions may be necessary.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits.

We are a proud equal opportunity employer.