Night Grocery Ops Lead: Elevate Customer Experience

Kroger Family of Companies; Waukesha (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Kroger Family of Companies is seeking a department manager to lead the grocery department, supervise daily operations, and uphold the Customer 1st approach. You will coach associates, ensure safe, clean environments, and promote excellent service.

The role requires strong communication, staff development, and the ability to balance budgets, pricing updates, and promotions while maintaining compliance with laws and company standards.

Qualifications

• Excellent communication and interpersonal skills.
• Basic math skills for pricing and counts.
• Ability to handle high-pressure situations.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates.
• Collaborate with associates to reach store goals.
• Develop scheduling to manage customer volume.
• Train associates and participate in performance reviews.
• Adhere to laws and company guidelines.
• Monitor inventory and price changes.
• Support store management with budgets and reports.

Skills

Effective communication

Basic math

Stress management

Education

High school diploma or equivalent

Job description

Kroger Family of Companies is seeking a department manager to lead the grocery department, supervise daily operations, and uphold the Customer 1st approach. You will coach associates, ensure safe, clean environments, and promote excellent service.

The role requires strong communication, staff development, and the ability to balance budgets, pricing updates, and promotions while maintaining compliance with laws and company standards.