Night Grocery Lead: Customer-First Ops & Team Coach

Kroger Co.; Bannockburn (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Flexible scheduling

Employee discounts

Tuition reimbursement

Job summary

Kroger Co. is seeking a Store Department Supervisor at our Bannockburn, IL location. You will direct and supervise department operations, ensuring a safe, clean environment and exceptional customer service to support our Customer 1st strategy.

You will lead staffing, set performance goals, manage inventory, and collaborate with store management on promotions and budgets. Join a team that values respect, integrity and safety while delivering great experiences.

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.
• Grocery experience.
• High school education or equivalent preferred.

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates and maintain team collaboration.
• Establish department goals and empower associates to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train associates and participate in performance reviews.
• Adhere to laws and company guidelines.
• Respond to customers with product knowledge and recommendations.
• Plan and execute department promotions and seasonal critiques.
• Monitor inventory and manage price changes and signage.
• Assist with budget, P&L reviews, and financial reporting.

Skills

Basic math

Handle stressful situations

Grocery experience

Education

High school education or equivalent

Job description

Kroger Co. is seeking a Store Department Supervisor at our Bannockburn, IL location. You will direct and supervise department operations, ensuring a safe, clean environment and exceptional customer service to support our Customer 1st strategy.

You will lead staffing, set performance goals, manage inventory, and collaborate with store management on promotions and budgets. Join a team that values respect, integrity and safety while delivering great experiences.