Night Grocery Experience Associate

Kroger; Albuquerque (NM); On-site; USD 25,000 - 34,000; Full time

Job summary

Kroger in Albuquerque, NM, is seeking a Customer Service Associate to deliver outstanding service in a safe, clean store. You will support the department manager in achieving sales and profit goals while upholding QA standards and Kroger's Customer 1st values.

Responsibilities include assisting customers, answering questions about products, stocking shelves, ensuring freshness and proper pricing, and following food safety guidelines.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Retail experience is a plus.
• Second language (speaking, reading and/or writing) is a plus.

Responsibilities

• Promote trust and respect among associates
• Create an environment that makes customers feel welcome by answering questions about products
• Gain and maintain knowledge of products to respond to questions and suggest items
• Recommend groceries to customers and inform about specials
• Check product quality and review sell by dates
• Label, stock and inventory department merchandise and provide fresh products
• Report ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with ads and promotions
• Adhere to food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers and maintain logs
• Reinforce safety programs and notify management of unsafe conditions
• Inspect equipment and notify for repairs
• Notify management of accidents and safety issues
• Report all safety risks and illegal activity
• Perform essential job functions with or without accommodations

Skills

Customer service

Communication

Stress management

Job description

Kroger in Albuquerque, NM, is seeking a Customer Service Associate to deliver outstanding service in a safe, clean store. You will support the department manager in achieving sales and profit goals while upholding QA standards and Kroger's Customer 1st values.

Responsibilities include assisting customers, answering questions about products, stocking shelves, ensuring freshness and proper pricing, and following food safety guidelines.