Night Grocery Clerk: Customer Care, Freshness & Safety

The Kroger Co.; Bardstown (KY, AR); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Bardstown, KY is seeking a Customer Service Associate to help create an outstanding customer experience. You will assist the department manager in reaching sales and profit goals while upholding safety and quality standards.

Candidates should be able to handle stressful situations, perform basic math, and communicate effectively with customers. Retail experience and second language skills are a plus for this role.

Qualifications

• Must be able to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.
• Retail experience is preferred.
• Second language skills preferred.

Responsibilities

• Promote trust and respect among associates
• Create an environment that makes customers feel welcome and appreciated by answering questions
• Gain knowledge of products and respond to questions with suggestions
• Recommend grocery items and inform customers of specials
• Check product quality and freshness; review sell by dates and take action
• Label, stock and inventory department merchandise; provide fresh products ordered
• Report ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers; maintain temperature logs
• Reinforce safety programs and identify unsafe conditions
• Inspect equipment and notify manager of repairs
• Notify management of accidents
• Report safety risks, theft or fraud
• Perform essential job functions with/without accommodation

Skills

Stress management

Basic math

Effective communication

Retail experience (desired)

Second language (desired)

Job description

The Kroger Co. in Bardstown, KY is seeking a Customer Service Associate to help create an outstanding customer experience. You will assist the department manager in reaching sales and profit goals while upholding safety and quality standards.

Candidates should be able to handle stressful situations, perform basic math, and communicate effectively with customers. Retail experience and second language skills are a plus for this role.