Night Front Desk Pro | Security & Guest Services

FirstService Residential; West Palm Beach (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Full comprehensive benefits

Medical, dental, and vision plans

Time off benefits and paid holidays

401k with company match

Job summary

FirstService Residential is seeking a Front Desk Associate for West Palm Beach, FL. The role involves greeting residents, checking in guests and service providers, and operating the building's access and security systems.

The position is full-time with a night/weekend schedule (Fri, Sat, Sun 11pm–7am) and requires strong communication, multitasking, and procedural compliance. Benefits are offered with a comprehensive package.

Qualifications

• High school diploma or equivalent preferred.
• College-level courses in business or hospitality preferred.
• 2-3 years of business experience preferred.
• Proficiency with information systems hardware/software preferred.
• Excellent written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service and interpersonal skills required.

Responsibilities

• Provide excellent customer service and handle inquiries efficiently.
• Monitor and operate electronic security systems.
• Greet residents and direct guests and service providers.
• Maintain daily logs and forms accurately.
• Respond to emergencies promptly.
• Control building access and monitor emergency procedures.
• Maintain a safe and secure environment throughout the building.
• Assist with other duties as assigned by the property manager.
• Follow safety procedures and maintain a safe work environment.
• Handle multiple tasks with attention to detail.

Skills

Diploma or equivalent

Business/hospitality coursework

2-3 years business experience

Computer literacy

Written and verbal communication

Multilingual

Customer service

Education

High school diploma or equivalent

College coursework in business/hospitality

Job description

FirstService Residential is seeking a Front Desk Associate for West Palm Beach, FL. The role involves greeting residents, checking in guests and service providers, and operating the building's access and security systems.

The position is full-time with a night/weekend schedule (Fri, Sat, Sun 11pm–7am) and requires strong communication, multitasking, and procedural compliance. Benefits are offered with a comprehensive package.