Night Front Desk Associate | Security & Guest Services

FirstService Residential; Florida; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Paid holidays

Job summary

FirstService Residential in West Palm Beach, FL is seeking a Front Desk Associate for a night shift from Friday to Sunday, 11pm–7am. You will greet residents, monitor access, and operate security systems while maintaining daily logs.

The role requires strong customer service and communication skills, with optional multilingual abilities. A high school diploma is preferred, and additional business/hospitality coursework is a plus. Benefits and a 401k with company match are offered.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Multilingual

Education

High school diploma

College courses in business or hospitality

Tools

Computer literacy

Job description

FirstService Residential in West Palm Beach, FL is seeking a Front Desk Associate for a night shift from Friday to Sunday, 11pm–7am. You will greet residents, monitor access, and operate security systems while maintaining daily logs.

The role requires strong customer service and communication skills, with optional multilingual abilities. A high school diploma is preferred, and additional business/hospitality coursework is a plus. Benefits and a 401k with company match are offered.