Night Front Desk Concierge (11pm–7:30am)

Campbell Property Management; Fort Lauderdale (FL); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Campbell Property Management is seeking a Front Desk Associate in Fort Lauderdale to serve residents, guests, and vendors at the main reception. Responsibilities include greeting visitors, handling calls and emails, processing resident applications, and managing mail and access devices.

The role requires coordinating with security and maintenance teams, maintaining logs, and ensuring the front desk remains welcoming and organized.

Qualifications

• Must pass a drug screening and background check.

Responsibilities

• Greet and assist residents, guests, and vendors in a professional and courteous manner.
• Answer phones, respond to emails, and direct calls or messages to the appropriate staff.
• Process resident applications, access devices (fobs, decals, keys, IDs, etc.), and visitor registrations as required.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain accurate logs, records, and databases for visitors, packages, work orders, and resident information.
• Assist with scheduling appointments, reservations, or amenity usage.
• Provide information and assistance regarding community rules, services, and procedures.
• Coordinate with security, maintenance, and management teams as needed.
• Handle inquiries, concerns, and minor complaints with professionalism, escalating issues to management when necessary.
• Ensure the reception area is neat, welcoming, and well-maintained always.

Skills

Customer service

Job description

Campbell Property Management is seeking a Front Desk Associate in Fort Lauderdale to serve residents, guests, and vendors at the main reception. Responsibilities include greeting visitors, handling calls and emails, processing resident applications, and managing mail and access devices.

The role requires coordinating with security and maintenance teams, maintaining logs, and ensuring the front desk remains welcoming and organized.