Condo Front Desk Concierge (Resident Services)

Campbell Property Management; Florida; Hybrid; USD 1,515,000 - 2,617,000; Part time

Job summary

Campbell Property Management in Aventura, United States is seeking a part-time Front Desk to provide professional, courteous service to residents, guests, and visitors. You will be the first point of contact and assist with daily front desk operations while maintaining a welcoming, secure environment.

Responsibilities include greeting residents and callers, monitoring access, handling packages, coordinating with maintenance, and ensuring policy and safety procedures are followed.

Qualifications

• Pass drug screening and background check.

Responsibilities

• Greet and assist residents, guests, vendors and visitors in a friendly and professional manner.
• Answer and direct calls and respond to general inquiries.
• Monitor and control access to the property per condominium procedures.
• Verify and document visitors, vendors, contractors, and deliveries as required.
• Assist residents with general requests and provide information regarding building policies, amenities, and procedures.
• Maintain accurate visitor, package, and delivery logs.
• Receive, organize, and notify residents of packages and deliveries.
• Monitor security cameras and report unusual activity to management.
• Communicate maintenance issues and resident concerns to the appropriate department.
• Assist with amenity reservations and access when applicable.
• Maintain a clean, organized front desk area.
• Follow condominium rules, emergency procedures, and security protocols.
• Provide assistance during emergencies and promptly notify management or emergency services when necessary.
• Maintain confidentiality regarding residents and building operations.
• Perform other duties as assigned by the Property Manager or management team.

Job description

Campbell Property Management in Aventura, United States is seeking a part-time Front Desk to provide professional, courteous service to residents, guests, and visitors. You will be the first point of contact and assist with daily front desk operations while maintaining a welcoming, secure environment.

Responsibilities include greeting residents and callers, monitoring access, handling packages, coordinating with maintenance, and ensuring policy and safety procedures are followed.