Night Dispatcher - 12hr Rotational

KAG SERVICES INC; North Canton (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

KAG SERVICES INC in North Canton, OH is seeking a Dispatch professional to streamline freight transportation operations. The role focuses on reducing shipping time, expediting routes, and maximizing loads across all cargo types.

The position requires strong problem-solving, teamwork and excellent communication. Day-to-day work includes coordinating with dispatchers, fleet managers, and customers, and maintaining safety and efficiency in a high-demand environment.

Qualifications

• High School diploma or equivalent business experience.
• Logistics dispatch/scheduling experience preferred.
• Knowledge of Microsoft software.
• Ability to solve problems in high-pressure situations.
• Strong written and oral communication skills.
• Ability to work in teams with staff and contractors.
• Adaptability to change and fast-paced environments.

Responsibilities

• Partner with dispatchers and fleet managers to plan and carry out shipping operations.
• Develop daily operating plan focused on KPIs for the department.
• Evaluate and adjust plans to maximize payload and on-time deliveries.
• Collaborate daily with Scheduling Team Leader on growth initiatives for KAG assets.
• Coordinate maintenance issues with Terminal Managers and Lead Technicians.
• Communicate with customers, drivers, and other departments for smooth operation.
• Manage day-to-day operations of up to 75 drivers.

Skills

Communication skills

Teamwork

Problem solving

Adaptability

Independent judgement

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Job Details Job Location: North Canton, OH 44720 Position Type: Dispatch Travel Percentage: None Job Shift: Salary Job Category: Quarterly Plan

Shift: 6PM - 6AM; 3-4 days/week (Rotationally)

Position Summary

This position is responsible for the streamlining of all aspects of the freight transportation process. Focus is on reducing shipping time, expediting routes, and maximizing loads for all types of cargo transport.The position will manage the overall planning and coordination of transportation services for the company, using professional judgment and discretion so as to maximize the efficiency and productivity of the operation.

Essential Functions

• Partner with dispatchers and fleet managers to plan and carry out shipping operations
• Develop daily operating plan with emphasis on achieving established department KPI’s
• Evaluate current operating plan and create future plans with focus on payload, on-time deliveries, and loaded mile percentage
• Engage and collaborate daily with Scheduling Team Leader(s) on opportunities of growth and improvement for KAG assets.
• Assess and adjust current and future operating plans to maximize growth, efficiency and safety
• Solicit new and existing customers for freight opportunities.
• Update known sourcing as changes occur and revise daily operating plan as necessary to ensure operational efficiency
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the overall efficiency and success of business operations in order to meet company demands and expectations.
• Communicate effectively with customers, drivers, dispatchers, and other departments to ensure a smooth and efficient operation
• Manage day-to-day operations of up to 75 drivers
• Coordinate maintenance issues/needs with Terminal Managers and Lead Technicians

QualificationsQualifications

• High School diploma or equivalent business experience
• Previous logistics dispatch/scheduling experience preferred (NOT required)
• Knowledge and familiarity with Microsoft
• Ability to solve problems and work in high pressure situations, using independent judgement and discretion
• Ability to work well in teams with staff and contractors from all departments
• Excellent written and oral communication
• Excellent personal skills and positive attitude
• Ability to work in high-demand environment; adaptability to change

Note:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.

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