Night Dispatch & Operations Specialist

Western Dairy Transport, LLC; Cabool (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Western Dairy Transport, LLC is seeking an Operations Service Representative to manage evening and overnight dispatch traffic within Central Dispatch. The role encompasses coverage for departments closed, including maintenance breakdowns and compliance.

You will coordinate with field staff, monitor drivers in real time, communicate ETAs, and ensure adherence to load assignments while navigating evolving conditions. Strong computer skills and flexibility are essential.

Qualifications

• Must be able to pass DOT alcohol and drug screen.
• Proficient in basic computer skills, Microsoft Office and Google Workspace.

Responsibilities

• Accept transfer of dispatched load information and logistic overflow from dispatch.
• Monitor and schedule drivers in real time, based on changing conditions; select efficient routes.
• Communicate load ETA and keep team informed of issues and resolutions.
• Enter load information into TMW and send trips to drivers via Peoplenet; audit prior day loads.
• Assist drivers with Peoplenet electronic logs; provide high level customer service and problem solving.

Skills

Communication

Multi-tasking

Adaptability

Detail-oriented

Problem-solving

Office software

Education

High School Diploma or equivalent

Tools

TMW software

Job description

Western Dairy Transport, LLC is seeking an Operations Service Representative to manage evening and overnight dispatch traffic within Central Dispatch. The role encompasses coverage for departments closed, including maintenance breakdowns and compliance.

You will coordinate with field staff, monitor drivers in real time, communicate ETAs, and ensure adherence to load assignments while navigating evolving conditions. Strong computer skills and flexibility are essential.