Night Crew Lead

Giant Eagle; Pennsylvania; On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a Night Crew Lead to maintain high standards in the sales area and ensure shelves are stocked for the day ahead. This role is vital for building guest loyalty through exemplary customer service and supporting team members in a fast-paced environment. Ideal candidates will thrive in leadership, inspire others, and contribute to a culture of safety and excellence. Join a dynamic team that values growth and collaboration, making a positive impact on guest experiences every day.

Qualifications

• 6 months to 1 year of experience in a leadership role.
• Desire to grow into a Non-union Team Leader position.

Responsibilities

• Prioritize safety and cultivate a passion for food among team members.
• Guide team members and manage department orders effectively.
• Provide excellent guest service and maintain a clean environment.

Skills

Customer Service

Team Leadership

Inventory Management

Safety Compliance

Education

High School Diploma or Equivalent

Tools

GE Central

RTM System

Job description

Job Summary

The Night Crew Lead maintains standards in the sales area and stocks shelves to ensure guest requirements are met. They build guest loyalty by providing exemplary customer service. This role is critical in ensuring that shelves are stocked and the store is ready for the morning and day ahead. To succeed, you should be a team player who supports others, is eager to grow in leadership, and can inspire those around you.

Job Description

• Experience Required: 6 months to 1 year; desire to become a Non-union Team Leader
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: CPR
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Prioritize safety for team members, guests, and products in all tasks.
• Cultivate a passion for food among team members and guests.
• Perform all team leader functions in their absence when needed.
• Guide team members using work lists, oversee and evaluate training for new and current team members.
• Work a flexible schedule, including nights, weekends, and holidays, as required by the business.
• Prepare products for stocking by unpacking pallets, cutting cases, and pricing as necessary.
• Manage department orders, monitor inventory, and oversee stocking and receiving using available tools and systems. Participate in reducing out-of-stocks and shrinkage.
• Provide excellent guest service, understand and implement guest service initiatives, and respond to product inquiries and special requests.
• Contribute to building the store's product assortment by fostering relationships with guests, vendors, and suppliers.
• Follow sampling and suggestive selling guidelines and merchandising initiatives.
• Maintain a safe and clean environment, exceeding health and OSHA standards.
• Complete self-assessments, pass audits, and perform incident prevention checks.
• Follow work methods and update them as needed following 6s standards.
• Track inventories and work processes to calculate monthly gross profits per company policy.
• Use company applications and resources effectively, including GE Central, RTM system, and email.
• Participate in daily team huddles and communicate effectively.
• Comply with all applicable laws, regulations, and company policies, reporting any violations.
• React to emergency situations appropriately, utilizing the help chain as needed.