Night Controls Engineer: Remote Technical Support

KION Group; Grand Rapids (MI); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Global Opportunities

Job summary

Kion Group AG is looking for a Controls Engineer Technical Support for its office in Grand Rapids, MI. The successful candidate will support semi-complex systems that integrate hardware and software while working remotely with customers. Responsibilities include troubleshooting controls hardware and enhancing customer satisfaction.

The ideal applicant holds a Bachelor's degree and has over 2 years of experience in customer service support with expertise in Allen Bradley Logix PLC controls.

Qualifications

• 2+ years experience in a related field providing Customer Service Support.
• Experience with Allen Bradley Logix PLC controls platforms.
• Experience with controls hardware troubleshooting.

Responsibilities

• Participates in the support of semi-complex systems integrating hardware and software.
• Provides troubleshooting expertise to Dematic's customers.
• Participates in recommending ideas related to productivity improvement.

Skills

Customer Service Support

Allen Bradley Logix PLC controls

Controls hardware troubleshooting

Siemens and Modicon PLC

Education

Bachelor's Degree

Job description

Kion Group AG is looking for a Controls Engineer Technical Support for its office in Grand Rapids, MI. The successful candidate will support semi-complex systems that integrate hardware and software while working remotely with customers. Responsibilities include troubleshooting controls hardware and enhancing customer satisfaction.

The ideal applicant holds a Bachelor's degree and has over 2 years of experience in customer service support with expertise in Allen Bradley Logix PLC controls.