Night Cleaner

Four Seasons; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

The Four Seasons Hotel in Los Angeles is seeking an Overnight Night Cleaner responsible for maintaining cleanliness in public and employee areas. A candidate should have a flexible schedule, customer service skills, and ideally, experience in housekeeping. This role offers an hourly rate of $28.17 and various benefits including medical insurance and growth opportunities.

Benefits

Medical/Dental/Vision Insurance

401K Retirement savings plan

Employee Assistance Program

Investment in your Wellbeing

Complimentary Room nights and discounted rates

Training programs, tuition reimbursement

Growth & Development opportunities

Free on-site parking

Qualifications

• Ability to read, write and speak English.
• Preferred previous experience in Housekeeping.

Responsibilities

• Perform heavy cleaning to keep public areas and employee areas neat and clean.
• Assist guests by answering questions.
• Make routine checks of all public areas to ensure cleanliness.

Skills

Attention to detail

Customer service

Education

High School education or equivalent experience

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.

Our Brand Promise:
At Four Seasons, Life is richer when we truly connect to the people and world around us.

Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.

Our Promise to you:

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.

What makes us unique:
In the heart of Beverly Hills & West Hollywood this award winning hotel stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room .

About the role

We are looking for a Overnight/Graveyard Shift- Night Cleaner who is passionate in providing only the highest levels of customer service. This position reports to our Director & Assistant Director of Housekeeping. Work authorization for this location is required.

What you will do

• An Overnight Hotel Night Cleaner: Performs heavy cleaning to keep public areas and employee areas neat and clean.

• Keeps all public areas neat, vacuumed and dusted . Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free . Removes all trash from areas

• Maintain supplies and clean all public areas of the hotel including staff areas as assigned by monument.

• Maintain and clean the public washrooms. Each washroom to be checked each hour as a minimum.

• Assist guests by answering questions.

• Make routine checks of all public areas to ensure cleanliness and neatness.

• Clean employees’ washrooms on all floors including pool area.

• Make out work orders for any deficiencies and bring them to the Housekeeping Department.

• Check guest elevators regularly, clean carpets, mirrors, and polish brass as required.

• Perform other duties as assigned by Housekeeping Managers.

• Every hour, check driveway and sidewalks for cleanliness.

• To maintain a high standard of personal appearance – ensuring that your uniform is clean and presentable all times.

• To be responsible for collecting and signing for work sheets and review it for any questions.

• Get a master key at the start of duty. Report any loss of key immediately to supervisor and Security; Return the key always before leaving the property.

• Be familiar with the Emergency, Fire and Safety Procedures;

• Report to assigned areas(s) with required keys, equipment, supplies, etc.

• Works harmoniously and professionally with co-workers and supervisors.

• Carries out any other related duties as specified by your Supervisor.

• Conduct self in a professional manner at all times. Adheres to the established standard of conduct and house rules, fire regulations, and department procedures and policies.

• Report to work on time. Is aware of schedule at all times and if unable to attend work, notifies the Supervisor in adequate time.

• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

What you bring

• High School education or equivalent experience is preferred.

• Previous experience in Housekeeping preferred.

• Ability to read, write and speak English.

Ideal candidate will have:

• Minimum one year hotel experience or related work

• Ability to communicate professional and accurately via telephone.

• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.

We Offer:

• Hourly Rate: $28.17

• Medical/Dental/Vision Insurance

• 401K Retirement savings plan

• Employee Assistance Program

• Investment in your Wellbeing

• Life Insurance

• Complimentary Room nights and discounted rates

• Free on-site parking

• Training programs, tuition reimbursement

• Growth & Development opportunities

Schedule:

• Overnight/ Overnight Relief

• Full-Time

• Weekends/Holiday Shifts

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf