Night Butler

Sunset Tower Hotel; West Hollywood (CA); On-site; USD 30,000 - 39,000; Part time

Job summary

Sunset Tower Hotel in West Hollywood is seeking a dedicated Night Butler to support our food and beverage operations during the 3rd shift. You will handle after‑hours room service orders, accurately recording guest details, preparing meals, and delivering to guest rooms according to timing standards.

This on‑call, overnight role requires minimal supervision, strong guest service skills, and knowledge of the ALOHA POS system.

Qualifications

• High School Diploma or GED is required.
• Minimum 2 years of prep cook or line cook experience.
• Must learn overnight menu and follow hotel specifications.
• Excellent guest service and communication skills.
• Knowledge of table setup and presentation.

Responsibilities

• Take after-hours room service orders accurately by phone and record guest name, room number, order time and delivery timing.
• Cook room service orders and deliver food to guest rooms.
• Input guest orders and issue guest checks for each order.
• Monitor guest orders and ensure delivery within quoted time.
• Maintain accurate order tickets with take and delivery times.
• Handle banks, payments, change and accuracy of closed checks.
• Conduct shift end reports and forward them to the accounting department.
• Assist with breakfast buffet setup and Terrace Bar setup.
• Assist with cleaning the back of the house and washing dishes to maintain a clean dish pit.

Tools

ALOHA POS system

Job description

Position PurposeThe Night Butler is responsible for various aspects of the food & beverage including culinary requests. The Night Butler works a normal 3rd shift (Overnight hours) performing a variety of different duties. Position is On-Call.Duties and ResponsibilitiesTakes after hours room service orders accurately take guest orders by means of phone, ensure that guest name, room number, time of guest order and delivery timings are clearly registered.Responsible for cooking the room service orders and delivering the food to the guest room.Input guest orders in and issue guest check for each order. .Monitor guest orders and ensure that all guest orders are delivered within the quoted time. The guest order tickets should have both what time the order was taken and the delivery time.Responsible for issued banks, payments, change and accuracy of closed checks.Conduct shift end reports and forward them to the accounting department.Assists with the breakfast buffet set-up and the set-up of the Terrace Bar.Assists with cleaning the back of the house.Washes dirty dishes to maintain a clean dish pit.Knowledge, Skills, and AttributesMust have working knowledge of food and beverage, and kitchens.Able to learn overnight menu and prepare food in accordance to hotel specifications.Must have knowledge of table set-up and presentation.Ability to communicate effectively with guests at all times.Working knowledge of ALOHA POS systemAble to work with minimal supervision.Excellent customer skills.QualificationsEducation: High School Diploma or GED required.Experience: Minimum 2 years as Prep Cook or Line Cook experienceCertifications: Food Handling Certified preferred.