Night Auditor - up to $300/month in incentives!

Benchmark Hospitality at DU; Colorado; On-site; USD 60,000 - 80,000; Full time

Job summary

Join the DoubleTree by Hilton Denver as a Night Auditor, where you'll provide exceptional customer service and create memorable experiences for guests. This role involves checking in guests during key hours and ensuring smooth operations at the front desk. With competitive wages and a supportive work environment, this is a great opportunity for those passionate about hospitality.

Benefits

Free Parking

Hotel room discounts

401K Plan with Employer Match

Paid Time Off (PTO)

Unlimited PTO rollover

Comprehensive employee benefit programs

7 Paid Holidays

Free Ecopass/RTD Pass

Qualifications

• Detail-oriented person with a passion for hospitality.
• Engaging personality to create memorable experiences.
• Valid driver's license strongly preferred.

Responsibilities

• Check guests in and ensure proper credit is received.
• Provide exceptional customer service and resolve problems.
• Follow Night Audit procedures with attention to detail.

Skills

Customer Service

Attention to Detail

Communication

Education

High School Diploma or equivalent

Job description

Night Auditor - up to $300/month in incentives!

Opening Post Information* : Posted Date 6 days ago (5/14/2025 6:54 PM)

Opening ID 2025-55456

# of Openings 1

Job Locations US-CO-Denver

Department (Portal Searching) Front Office

Position Type (Portal Searching) Regular Full Time

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

The position will remain open until filled.

Location Description

At the DoubleTree Hotel by Hilton Denver we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver with Pyramid Hotel Group can mean for you!

Description

Elevate Your Career by joining the DoubleTree Denver Family!

At the DoubleTree by Hilton Denver we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.

We offer all of our employees the following benefits:

• Highly competitive wages
• Free Parking
• Hotel room discounts and t ravel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels
• 401K Plan with Employer Match

Additionally, we offer our full-time employees the following benefits:

• Paid Time Off (PTO)
• Unlimited Paid Time Off (PTO) rollover
• Paid Time Off (PTO) cash out options
• Comprehensive employee benefit/insurance programs
• Company paid life and AD&D insurance
• Paid Time Off with unlimited PTO rollover and PTO cash out options
• 7 Paid Holidays
• Free Ecopass/RTD Pass

If you have a genuine passion for hospitality, come and join our team. The DoubleTree by Hilton Denveris a premier destination for both business and leisure travelers. Our hotel offers world-class accommodations and meeting facilities, all backed by the exceptional service that defines the Hilton brand. We pride ourselves on creating unforgettable experiences for our guests, whether they’re here for a conference, a wedding, or a special event.You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what acareer at the DoubleTree by Hilton Denver with Pyramid Hotel Group can mean for you!

The DoubleTree by Hilton Denver is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA

This position will remain open until filled.

We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am.

If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

• Help guests discover their “Wanderlust” experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
• Promote and sell special hotel programs.
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
• Be knowledgeable of all emergency procedures and policies.
• Generate, Print and distribute daily and weekly reports
• Ensure the Night Audit procedures are followed with great attention to detail
• Communicate all pertinent information to manager on duty.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
• Assist other departments as needed.

Qualifications

High School Diploma or equivalent

Valid driver's license strongly preferred

Compensation Range

The compensation for this position is $20.00/Hr. - $20.00/Hr. based on qualifications and experience.

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.