Night Auditor - The Elmore Hotel

Coury Hospitality; Southlake (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

The Elmore Hotel in Dallas’ Southlake district seeks a Night Auditor to oversee overnight front desk operations and complete nightly financial reporting. The role ensures accurate reconciliation, security, and guest service aligned with luxury hospitality standards.

Responsibilities include nightly audits, balance and close of daily revenue, and coordination with housekeeping and security to maintain a calm, secure overnight environment. Previous boutique-hotel experience is preferred.

Qualifications

• Experience at front desk or night audit in luxury/boutique hotels.
• Strong attention to detail in financial/audit tasks.
• Ability to work independently and handle overnight operations.

Responsibilities

• Perform nightly audit procedures and reconcile daily transactions.
• Balance and close daily revenue, taxes, and payments per policy.
• Prepare and distribute daily audit reports for management.
• Execute front desk duties overnight, including check-in/out.
• Serve as overnight point of contact for guest requests and issues.
• Communicate professionally with guests regarding overnight inquiries.
• Monitor lobby, maintain secure overnight environment.
• Coordinate with housekeeping, maintenance, security, and bell services.
• Ensure timely delivery of amenities and service recovery items.
• Respond to emergencies following safety procedures.
• Maintain confidential guest and financial records.
• Verify room status and rates with Front Office and Revenue teams.
• Prepare front desk area for morning shift and ensure professionalism.

Skills

Night audit experience

Front desk experience

Attention to detail

Independent work

Emergency response

Tools

Property Management System

Job description

Job Description

Why Work at The Elmore Hotel?

At The Elmore Hotel, we deliver boutique luxury with a Texas twist in Dallas’ vibrant Southlake district. Featuring sophisticated accommodations, refined dining, and elegant event spaces, our hotel is designed for unparalleled comfort and hospitality. Curators at The Elmore Hotel enjoy working in an upscale, service-driven atmosphere that values excellence, innovation, and personalized guest experiences.

DEPARTMENT: Front Office / Rooms Division
REPORTS TO: Front Office Manager / Director of Rooms
STATUS: Non-Exempt

POSITION SUMMARY:
The Night Auditor is responsible for overseeing front desk operations during overnight hours while completing daily audit and financial reporting functions. This role ensures accurate financial reconciliation, maintains hotel security and guest service standards overnight, and provides a calm, professional, and service-oriented presence consistent with luxury and boutique hotel expectations.

PRIMARY JOB DUTIES:

• Perform nightly audit procedures, ensuring accurate reconciliation of daily financial transactions and reports.
• Balance and close daily revenue, including room charges, taxes, and payments, in accordance with hotel policies.
• Prepare and distribute daily audit reports for management review.
• Perform all front desk agent duties during overnight hours, including guest check-in and check-out.
• Serve as the primary overnight point of contact for guest requests, concerns, and service recovery.
• Communicate professionally with guests to address overnight requests, inquiries, or concerns with discretion and care.
• Monitor lobby activity and maintain a secure, quiet, and welcoming overnight environment.
• Conduct scheduled overnight property walks to ensure safety, cleanliness, and operational readiness.
• Coordinate with housekeeping, maintenance, security, and bell services as needed during overnight hours.
• Ensure timely delivery of guest amenities, special requests, and service recovery items during the overnight shift when applicable.
• Respond to emergency situations following established safety and security procedures.
• Maintain accurate guest records and ensure confidentiality of all guest and financial information.
• Verify room status, availability, and rates in coordination with the Front Office and Revenue teams.
• Maintain a clean, organized, and polished front desk and lobby area.
• Prepare the front desk and lobby for the morning shift, ensuring a clean, organized, and professional appearance.
• Adhere to all health, safety, security, and privacy procedures.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS AND ABILITIES:

• Prior front desk or night audit experience in a luxury or boutique hotel preferred.
• Strong attention to detail and accuracy in financial and audit functions.
• Excellent verbal and written communication skills.
• Ability to work independently and make sound decisions overnight.
• Strong organizational, time management, and problem-solving skills.
• Proficiency with property management systems and basic accounting functions.
• Professional demeanor and ability to remain calm in overnight or emergency situations.
• Ability to multitask while maintaining service standards.
• Flexibility to work overnight shifts, weekends, and holidays.

PHYSICAL DEMANDS:

• Ability to stand for extended periods.
• Ability to sit, bend, reach, and move throughout the property as needed.
• Ability to operate computers, phones, and standard office equipment.
• Ability to conduct overnight property checks.
• Must wear required personal protective equipment per job responsibilities

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

2104 E State Hwy 114, Southlake, TX 76092, USA

2104 E State Hwy 114, Southlake, TX 76092, USA