NIGHT AUDITOR PT

Springboard Hospitality; Los Angeles (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player in hotel management is seeking a dedicated Night Auditor to join their team. This role involves welcoming guests, managing reservations, and ensuring a smooth check-in process during the night shift. Ideal candidates will have a background in hospitality, excellent communication skills, and a knack for multitasking. With a commitment to guest satisfaction and a supportive work environment, this position offers a competitive hourly wage and various benefits, making it a great opportunity for those looking to advance their careers in hospitality.

Benefits

PTO

Health Insurance

401K

Employee Discounts

Qualifications

• At least 1 year in front desk or night audit roles.
• Proficiency in Microsoft Office and hotel management systems.

Responsibilities

• Register guests and manage reservations.
• Maintain positive guest relations and handle requests.
• Process check-ins and manage guest accounts.

Skills

Front Desk Management

Customer Service

Cash Handling

Bilingual Skills

Education

High School Diploma or GED

College Degree

Tools

Microsoft Office

Hotel Management Systems (OPERA)

Job description

Join to apply for the NIGHT AUDITOR PT role at Springboard Hospitality.

Continue with Google

5 days ago Be among the first 25 applicants

Job Details

Location: Hotel Erwin - VENICE, CA

Salary Range: $24.00 - $26.00 Hourly

Description

Springboard Hospitality is a leading third-party hotel management company with over 30 years of experience transforming lifestyle hotels across various locations, including Hawaii and Florida. Our team is diverse, innovative, and dedicated to exceeding guest expectations and empowering careers in hospitality.

Primary Mission

Greet and register guests, provide excellent service, settle accounts, and support the front desk operations. The role typically involves a third-shift schedule but may vary based on operational needs.

Scope of Work & Team

• Reports to the Front Office Manager, Night Manager, or Accounting Manager.
• Supports front office, sales, and guest experience teams.

Responsibilities

• Register guests, manage reservations, assist with concierge duties.
• Know hotel features, services, and room details.
• Maintain positive guest relations, anticipate needs, respond promptly.
• Process check-ins, verify reservations, and manage guest accounts.
• Handle guest requests, complaints, and ensure satisfaction.
• Maintain organized work area, manage cash and bank security.
• Communicate with previous shift, answer calls, and process end-of-day reports.

Qualifications

Experience: At least 1 year in front desk or night audit roles, hospitality or administrative background preferred.

IT Skills: Proficiency in Microsoft Office, basic Excel, Word, PowerPoint, and hotel management systems (OPERA preferred). Typing speed of 50 WPM, bilingual skills a plus.

Education: High school diploma or GED required; college degree preferred.

Other Skills: Calm demeanor, positive attitude, energetic, service-oriented, detail-focused, team player, multitasker, excellent communication, discretion, and confidentiality.

Additional Expectations

• Adhere to company policies, safety procedures, and work hours.
• Travel as needed for training and meetings.

Benefits

Competitive salary, PTO, health insurance, 401K, employee discounts, and various bonuses and programs.

Core Values

• Connected, Independent, Collaborative, Personalized, Dynamic.

Springboard is an equal opportunity employer committed to diversity and inclusion.