Night Auditor | Philadelphia Marriott Old City

PM Hotel Group; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Part time

Job summary

Le Marriott Old City à Philadelphie recherche un Night Auditor à temps partiel pour assurer une expérience client sans faille pendant la nuit. Ce rôle implique de maintenir les normes de service, de gérer les équilibrages de comptes et d'interagir avec les clients de manière positive, tout en offrant des opportunités de remise sur l'hébergement et la nourriture.

Benefits

Excellent pay

Hotel discounts

F&B discounts

Qualifications

• Expérience de six mois à un an dans un poste similaire désirée.
• Capacité à travailler des quarts de nuit.
• Excellentes compétences en service à la clientèle.

Responsibilities

• Maintenir les standards de service aux clients pendant la nuit.
• Équilibrer la paperasse, la caisse et les dépôts.
• Effectuer les tâches de la réception telles que l'enregistrement et le départ des clients.

Skills

Customer Service

Numeracy

Computer Skills

Flexible Schedule

Education

Associate’s Degree

Job description

Night Auditor | Philadelphia Marriott Old City

Job Category: Front Desk

Requisition Number: NIGHT016770

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• Part-Time

Locations

Showing 1 location

Marriott Old City
Philadelphia, PA 19106, USA

Description

What You’ll Do:

Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property’s balances from the previous day.

Some of your nightly duties include:

· Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches

• Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.

· Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.

· Answer guests’ questions about the hotel services and amenities.

Where You’ve Been:

We’re looking for someone with an Associate’s Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won’t be a great fit.

When You’re Here:

Sometimes you’ll be behind the desk—but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.