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OCI Hospitality is seeking Night Auditors to serve as overnight Guest Service Representatives in Denver. This part-time position, with potential for full-time, involves handling guest services and ensuring safety during the night. Candidates should be dependable, positive, and dedicated to enhancing guest experiences in a supportive work environment.
Night Auditors serve as our overnight Guest Service Representatives, handling phone calls, reservations, guest check-ins and check-outs, and responding to guest requests. They also ensure safety and security measures are maintained. The role requires compassionate and efficient service, especially since guests arriving late at night are often tired. Night Auditors typically have fewer guest interactions, allowing them to perform additional responsibilities such as updating the business date and posting room charges. They also tidy public spaces during quiet hours and communicate important information to daytime teams, including Housekeeping and Maintenance, through strong written communication.
This is a part-time position with the potential to become full-time if willing to work additional shifts. Currently, availability is needed for 2 nights per week overnight shifts, along with 2-3 day shifts weekly.
About You :
You should be a night owl with a positive attitude, able to work overnight hours including weekends, and dependable. You must be capable of multitasking, remaining calm, approachable, and eager to connect with team members and guests. A genuine interest in enhancing the experience for everyone through dedication, proactive communication, innovation, and collaboration is essential.
About Us :
Our hotel is proudly operated by OCI Hospitality.
The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members perform best when they are friendly, flexible, hardworking, and helpful. Every role in our hotels contributes to enriching the lives of our team, guests, owners, investors, and the community.
What You Gain :
Join a team committed to an inclusive, employee-focused workplace that invests in your development. We want you to feel engaged, empowered, and excited to grow with us. Our company offers a rewarding, fun, and flexible work environment, exciting perks, and opportunities for career advancement.