Night Auditor: Overnight Hospitality & Guest Experience

Coury Hospitality; Oklahoma City (OK); On-site; USD 21,000 - 30,000; Full time

Job summary

Colcord Hotel, a Curio Collection Hotel by Hilton in downtown Oklahoma City, seeks a Night Auditor to manage overnight front office operations and financial transactions. You will register guests, assist with reservations, answer calls, and ensure accurate end‑of‑day reporting.

The role emphasizes guest service, attention to detail, and security, with a focus on delivering UNMATCHED MOMENTS during overnight hours. Shift is typically 11:00 PM–7:00 AM, including weekends as needed.

Qualifications

• Previous customer service experience preferred.
• Previous hotel Front Office, Night Audit, cashier, or hospitality experience preferred.
• Basic accounting and cash‑handling knowledge preferred.
• Ability to accurately operate computers, keyboards, printers, and hotel systems.
• Ability to learn and operate reservation and accounting systems.
• Strong verbal and written English communication skills.
• Strong customer service and interpersonal skills.
• Ability to handle guest concerns with patience, empathy, and professionalism.
• Ability to multitask and prioritize responsibilities in a fast‑paced environment.
• Ability to work independently during overnight hours.

Responsibilities

• Registering guests with advance reservations efficiently and accurately.
• Assisting visitors looking for accommodations and helping meet their needs.
• Providing guests with information about hotel services, amenities, and the surrounding area.
• Answering internal and external telephone calls and directing them appropriately.
• Acting as the overnight reservation attendant and assisting guests with reservation needs.
• Running end‑of‑day reports and reconciling information across hotel systems.
• Following accounting procedures and ensuring overnight financial information is accurate.
• Maintaining proper guest key control and following hotel security procedures.
• Handling lost and found items according to hotel procedures.

Skills

Customer service

Cash handling

English communication

Computer literacy

Multitasking

Education

Front Office/Hotel experience

Basic accounting knowledge

Tools

Hotel systems

Job description

Colcord Hotel, a Curio Collection Hotel by Hilton in downtown Oklahoma City, seeks a Night Auditor to manage overnight front office operations and financial transactions. You will register guests, assist with reservations, answer calls, and ensure accurate end‑of‑day reporting.

The role emphasizes guest service, attention to detail, and security, with a focus on delivering UNMATCHED MOMENTS during overnight hours. Shift is typically 11:00 PM–7:00 AM, including weekends as needed.