Night Auditor & Overnight Front Desk Pro

DelMonte Hotel Group; Providence (RI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Hotel room discounts

Food & beverage discounts

Full-time benefits

Career development

Global locations

Job summary

DelMonte Hotel Group is seeking a Night Auditor/Overnight Front Desk Clerk to perform guest services, manage registrations, handle payments, and coordinate with maintenance and shuttle services. The role requires strong communication, attention to detail, and the ability to work overnight shifts in a fast-paced hotel environment.

You'll contribute to ensuring accurate daily reporting, balancing the PMS system, and delivering high-quality hospitality.

Qualifications

• 1–3 months related experience or equivalent combination of education and experience.
• Solid organizational, time-management and prioritization skills.
• Exceptional customer service skills.
• Ability to multi-task in a fast-paced environment.
• Basic computer and administrative skills.
• Availability to work an overnight schedule.

Responsibilities

• Greet, register, and assign rooms to guests.
• Answer telephone and handle guest inquiries.
• Post charges, compute bills, collect payment, and make change.
• Make and confirm reservations and monitor room availability.
• Block rooms and schedule wake-up calls.
• Handle guest mail and messages, finalize daily transactions.
• Prepare folios and daily/ monthly reports; balance PMS with reservations.
• Provide local area information and shuttle coordination where applicable.
• Assist in maintaining lobby cleanliness and reporting maintenance deficiencies.

Skills

Customer service

Communication

Time management

Multitasking

Organizational skills

Basic computer skills

Education

High school diploma or GED

Job description

DelMonte Hotel Group is seeking a Night Auditor/Overnight Front Desk Clerk to perform guest services, manage registrations, handle payments, and coordinate with maintenance and shuttle services. The role requires strong communication, attention to detail, and the ability to work overnight shifts in a fast-paced hotel environment.

You'll contribute to ensuring accurate daily reporting, balancing the PMS system, and delivering high-quality hospitality.