Night Auditor/Night Laundry

COP Madison Heights LLC; Madison Heights (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Concord Hospitality Enterprises Co. is seeking a Night Auditor for WoodSpring Suites Madison Heights, MI. This part-time on-site role focuses on delivering guest service during the late shift, handling front desk operations, and ensuring smooth night-time processes.

The position requires independence, attention to detail, and a proactive approach to maintain safety and guest satisfaction throughout the night shift.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Maintain lobby appearance and all common areas, laundry to be completed during shift.
• Monitor hotel safety and emergency procedures during the night shift.

Job description

WoodSpring Suites Madison Heights
Madison Heights, MI 48071, USA

• On-site
• Front Office
• Part-Time
• Requisition #: NIGHT065048

Description

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.

Key Responsibilities

Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).

Handle phone system, reservations, and guest inquiries.

Perform check-in and check-out procedures.

Verify, balance, and review hotel room availability and transactions.

Maintain lobby appearance and all common areas, laundry to be completed during shift.

Monitor hotel safety and emergency procedures during the night shift.

Qualifications

Previous hotel front desk or hospitality experience preferred.

Strong attention to detail and organizational skills.

Dependable, responsible, and able to work independently.

Professional and customer-service oriented.

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision plans
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.