Night Auditor Lead

Yurbban Hospitality Group; Miami (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Night Auditor to ensure smooth operations during the night shift. This role is vital for maintaining financial integrity and providing exceptional guest services. You will engage with guests, manage front office operations, and summarize nightly activities. Join a young, employee-focused company that values creativity and innovation, offering opportunities for career development and a vibrant work environment. If you thrive in fast-paced settings and have a passion for hospitality, this position is perfect for you.

Benefits

Competitive salary

Discounts on branded products

Career development

Training and continuous innovation

Regular afterworks

Team building activities

Qualifications

• 3+ years experience in the hospitality industry.
• Proficiency in English and Spanish; third language is a plus.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Welcome and escort guests during the night shift.
• Handle Front Office operations, including check-in and check-out.
• Summarize nightly operations and list follow-up tasks.

Skills

Professional English

Spanish

Office Automation

PMS Management

Quality

Cooperation

Organization

Communication Skills

Multitasking

Tools

Opera

GoConcierge

Nuvolo

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About us:

The mission of Yurbban is to bring happiness to people through project management related to the tourism sector, following these values:

• WOW!: We love originality and strive to surprise in every detail. We work from creativity, active marketing, and continuous innovation.
• CONSCIOUS: We aim to improve the world through responsibility and sustainability. We implement and collaborate on social responsibility projects to contribute actively.
• HONEST: We act ethically, making decisions consistent with our culture. We prioritize transparency in our actions and communication.
• PASSION: We give our best in every challenge, having fun when putting ideas into action.
• TEAM: We create together to achieve a shared goal where every opinion matters.

We currently operate lodging and restaurants in cities like Barcelona, Madrid, Miami, and Bogotá under the brands Yurbban Hotels, UMA House by Yurbban, UMA Suites, The Spot for Living, and Spotty Hostels.

Job Summary: As a Night Auditor, you will play a crucial role in ensuring the smooth and efficient operation of our establishment during the night shift. You will be responsible for overseeing financial activities, guest services, and administrative tasks during overnight hours. Your attention to detail, organizational skills, and ability to work independently will contribute to providing exceptional service and maintaining financial integrity.

Duties and Functions:

1. Welcome and promptly escort guests within the hotel during Night shift.
2. Deal with all Front Office operations (check-in, check-out, escorting, cashier operations, guest care) according to Hyatt policies, procedures, and compliance with our code of conduct.
3. Handle enquiries over the phone, face-to-face, and via email.
4. Anticipate guests' needs to provide an exceptional and unique guest experience.
5. Handle cash and credit card payments as outlined.
6. Maintain high team focus by supporting hotel colleagues.
7. Be punctual and adhere to hotel rules strictly.
8. Summarize each night's operations and list follow-up tasks for management.

Skills and Requirements:

• Languages: Professional English and Spanish required; third language desirable.
• Minimum experience: 3 years in hospitality industry.
• Knowledge of office automation and PMS management preferred.
• Skills: Quality, cooperation, commitment, organization.
• Proficiency in systems such as Opera, GoConcierge, Nuvolo, Microsoft Word, Excel, Outlook.
• Ability to multitask, work in a fast-paced environment, and pay high attention to detail.
• Excellent communication skills in English (reading, writing, speaking).
• Physical ability to stand or walk for at least eight hours, respond quickly, and handle stressful situations.

What we offer:

• Competitive salary.
• Discounts on branded products.
• Career development within a young, employee-welfare-focused company.
• Training and continuous innovation.
• Regular afterworks, team building, and more.

The hotel will provide PPE, and team members will be trained in its proper use and care.

I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION INFORMATION AND HEREBY STATE THAT I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION.