NIGHT AUDITOR-HOTEL HOSPITALITY

Country Inn- Ontario; Ontario (CA); On-site; USD 20,000 - 29,000; Full time

Job summary

Country Inn- Ontario in Ontario, CA is seeking a Night Auditor to manage end-of-day procedures, accounting, and front desk operations. This role requires meticulous handling of daily reports and coordination of night-shift staff.

The ideal candidate has 3 years of front desk hotel experience including 1-2 years as a Night Auditor, and must be able to work night shifts and weekends. Strong cash handling and report accuracy are essential.

Qualifications

• Minimum of a high school diploma. Higher level of education preferred.
• 3 years hotel front office experience with a minimum of 1-2 years as a Night Auditor.
• Must be able to work night shifts and weekends (3-4 days a week).
• Night Audit and Front Desk Experience required.

Responsibilities

• Ensure proper completion of all front office and night audit duties.
• Direct and coordinate the activities of all night shift staff.
• Analyze day’s operating results and perform daily duties, including Night Audit per standards.
• Prepare and transmit Daily Flash Report (DFR) and reconcile transactions.
• Balance and audit for accuracy and transmit batches.

Skills

Night Auditor

Front desk experience

Night shifts

Weekend work

Education

High school diploma

Tools

Property Management System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Ontario, CA, US

Salary Range: $18.00 To $18.50 Hourly

Reports To: General Manager

Requirements

Minimum of a high school diploma. Higher level of education preferred.

3 years hotel front office experience with a minimum of 1 -2 years as a Night Auditor.

Must be able to work night shifts and weekends (3-4 Days a week).

Night Audit and Front Desk Experience required.

General Responsibilities

Ensure proper completion of all front office and night audit duties.

Direct and coordinate the activities of all night shift staff.

Effectively, properly, and accurately analyze the day’s operating results and perform daily assigned duties

including:

Conduct the Night Audit in accordance with Fine Hospitality standards.

Operations analysis and reporting

• Accounts Payable
• Accounts Receivable and direct billing
• End of day statistics
• Labor hours
• Daily Flash Report (DFR)
• Front office room inspection reports
• Prospecting for lead generation

Primary Functions

Accounting

Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the

information to the corporate office.

Prepare and transmit the payroll information and statistics.

Prepare and distribute the Daily Flash Report (DFR)

Reconciles credit card transactions and cash received for the day

Profit

Prepare and distribute the daily cost per occupied room (CPOR) data and statistics.

Quality

Compile and enter the data from the Front Office Room Inspection forms

Perform the regular Front Office duties.

Work Ethic

Demonstrate a high level of integrity, take ownership of personal and team actions, communicate

effectively, nurture a positive, professional work environment.

Specific Responsibilities

Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the

FHG Director of Operations.

To provide accurate and timely reports for the General Manager to review.

Be proficient on the use of the Property Management System and be able to train front desk personnel on

the system.

Balance and audit for accuracy.

Transmit credit card batches.

Complete and transmit daily management and accounting reports

Have a good understanding of all of hotel operating procedures.

Review front office communications logs.

Supervise delegated responsibilities and follows up.

Be able to use all front office equipment such as credit card machine, copier, and fax.

Inform the General Manager of any unique situations, or unusual developments in front office operations.

Handle guest complaints effectively and tactfully at all times.

Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages.

Understand the Chart of Accounts.

Process reservations by mail, telephone, fax and central reservation systems referrals.

Process reservations received from sales office and other hotel departments.

Be knowledgeable of room types and offered rate plans.

Fully understand hotel’s franchise policy on guaranteed reservations and no- shows.

Willing to assist in other areas as required, including but not limited to trash disposal in all public areas.

Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates.

Good team player

Well-groomed and professional appearance.

Open with praise, discrete with criticism.

Performance Standards

Performance shall be measured by:

Keeping current with reporting properly, accurately, and in a timely fashion.

Timely sending accurate Daily Flash Reports (DFR)

Checking and sending timely and complete New Hire Packets.