Night Auditor- Hilton Garden Inn Kent Island

Bardessono; Maryland; Hybrid; USD 29,000 - 38,000; Full time

Job summary

Grasonville, Maryland-based hotel is seeking a Front Desk Auditor to perform daily audit functions across the front office and all outlets. The role requires meticulous attention to posting accuracy and timely corrections, plus back-up and system maintenance duties.

The candidate will follow established accounting policies, handle check-ins and check-outs, reservations, and guest communications with professionalism. Full-time employment with potential varying shifts.

Qualifications

• Focus and maintain attention to tasks
• High work ethic and self-initiative
• May be required to work varying schedules including nights, weekends and holidays
• Team player committed to providing great guest experiences

Responsibilities

• Perform all daily audit functions for front office and each hotel outlet
• Review room and tax postings for accuracy and correct errors promptly
• Back-up front office computer system and night audit program daily
• Rebuild front office system, reservations and related computer maintenance
• Follow management company accounting and credit policies and procedures
• Handle all front desk functions including check-ins/check-outs, payments, reservations and PBX duties

Job description

#26-3091

Grasonville, Maryland, United States

Location Description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job Description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Requirements

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Status

Full-time

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