Night Auditor- Hilton Garden Inn Kent Island

Murrieta Hot Springs Resort; Maryland; Hybride; USD 32 000 - 42 000; Plein temps

Résumé du poste

Murrieta Hot Springs Resort is seeking a full-time Front Desk Auditor to manage daily audit functions across front office operations. You will review postings, perform backups, and ensure accurate house charges while maintaining guest satisfaction.

The role requires flexibility to work varied shifts, including nights, weekends, and holidays, and to collaborate with a team that delivers outstanding guest experiences. Training provided for company procedures.

Qualifications

• Focus and maintain attention to tasks
• High work ethic and self-initiative
• May be required to work varying schedules including nights, weekends, and holidays
• Enjoy working as part of a team that provides great experiences for guests

Responsabilités

• Perform daily audit functions for front office and outlets
• Review room and tax postings for accuracy and correct errors
• Back-up front office computer system and night audit program daily
• Rebuild front office system, reservations and related computer maintenance
• Follow management company accounting and credit policies and procedures
• Handle all front desk functions including check-ins, check-outs, payments, reservations, PBX operation and guest directions

Connaissances

Attention to detail

Work ethic

Team player

Flexibility

Description du poste

#26-3091

Grasonville, Maryland, United States

Location Description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job Description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Requirements

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Status

Full-time

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