Night Auditor - Guest Services Agent

Stonebridge Companies; Glendale (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Tuition aid

Travel and lodging perks

Job summary

A leading hotel management company is seeking a Night Auditor to balance the business day's transactions and provide exceptional guest service. This position involves handling check-ins, check-outs, and guest inquiries to ensure smooth operations overnight. Ideal candidates will possess customer service experience, basic bookkeeping skills, and strong communication abilities. We provide comprehensive benefits including medical, dental, vision, and travel perks. Join a team committed to creating memorable experiences for guests.

Qualifications

• Previous experience in a hospitality or customer service role preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Excellent customer service and problem-solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail-oriented with strong organizational skills.

Responsibilities

• Closing the business day by balancing revenues and receipts.
• Performing bookkeeping activities.
• Providing guest services such as check-ins and check-outs.
• Addressing guest inquiries.

Skills

Customer service

Basic bookkeeping

Communication skills

Problem-solving

Organizational skills

Job description

**Title:**Night Auditor **Location:** **Job Summary:** The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. **Essential Functions and Duties:***Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. \****Required Experience, Education, and Skills:** Previous experience in a hospitality or customer service role preferred.Proficiency in basic bookkeeping and balancing financial transactions.Strong communication skills, both verbal and written.Excellent customer service and problem-solving skills. Ability to work independently and make decisions with minimal supervision. Detail-oriented with strong organizational skills. **Other Duties:**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.All Stonebridge openings are projected to close within 30 days of the original posting date. Please submit your applications by then.Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.