Night Auditor FT $17hr - Marriott Crabtree, Raleigh, NC

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 39,000 - 42,000; Full time

Job summary

Concord Hospitality Enterprises is seeking a Night Auditor for their Marriott Crabtree location in Raleigh. This role is pivotal in providing excellent hospitality at the front desk during late hours. The ideal candidate will manage check-ins, process guest transactions and ensure safety protocols to enhance guests' experiences. A culture of respect and development awaits you in this full-time position.

Benefits

Medical/Dental/Vision Plans

401K Options

Tuition Assistance

Discounted Room Rates

Training & Development Opportunities

Qualifications

• Passion for serving others and providing excellent hospitality.
• Ability to work semi-independently with a strong sense of responsibility.
• Experience in handling guest transactions and front desk operations.

Responsibilities

• Process credit card transactions and handle inquiries at the front desk.
• Perform check-ins and check-outs, ensuring guest satisfaction.
• Monitor the hotel premises for guest safety and respond to emergencies.

Skills

Customer Service

Attention to Detail

Proactive Communication

Education

High School Diploma or equivalent

Job description

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We are hiring a Night Auditor! Pay Rate: $17.00 per hour

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities

As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:

Processing credit card transactions and other (restaurant, events, lounge) for the day

Handling phone system, transferring calls, reservations, etcc

Verify, balance and review hotel room availability

Perform Check-in and Check-out procedures

Administer guest payment policies and look for errors from the day shifts

Prepare folios for the morning departing guests

Maintain overall lobby appearance and assist with AM breakfast set up if needed

Be versed in all hotel emergency procedures

Here are some reasons our associates like working for us:

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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