Night Auditor - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hilton Worldwide, Inc.; Chicago (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a Night Auditor to join their dynamic front office team. This role is perfect for someone passionate about customer service and eager to create memorable experiences for guests. As a Night Auditor, you'll oversee daily financial transactions, ensuring accuracy and supporting outstanding guest service. The company values integrity, teamwork, and leadership, providing a supportive environment for personal and professional growth. Join a team dedicated to delivering exceptional hospitality and be part of a legacy that has thrived for nearly a century.

Benefits

Go Hilton travel program

Access to pay through DailyPay

Employee stock purchase program

Maternity and parental leave

Debt-Free Education

Flexible shifts

Comprehensive Health Insurance

Mental health resources

401K plan with company match

Qualifications

• Outgoing personality with a passion for creating memorable guest experiences.
• Ability to oversee financial transactions and team performance.

Responsibilities

• Audit, post, and balance daily financial transactions for hotel operations.
• Schedule and train team members while monitoring performance.

Skills

Customer Service

Teamwork

Leadership

Adaptability

Education

High School Diploma

Hospitality Management Degree

Job description

Job Description - Night Auditor - Embassy Suites by Hilton Chicago Downtown Magnificent Mile (HOT0BKGU)

Job Number:

HOT0BKGU

Work Locations

Embassy Suites by Hilton Chicago Downtown Magnificent Mile 511 Columbus Drive Chicago 60611

The Embassy Suites by Hilton Chicago Downtown Magnificent Mile is searching for a Night Auditor to join their front office team! If you are someone that has a passion for customer service, take the next step and join our fantastic team!

The ideal candidate must have an outgoing personality, a genuine passion to create memorable experiences for our guests and a drive to grow/develop your career with the team.

This position is eligible for an Up Sell Incentive!

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

1. Go Hilton travel program: 100 nights of discounted travel
2. Access to your pay when you need it through DailyPay
3. Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
4. Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
5. Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
6. Flexible shifts and days off
7. Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
8. Mental health resources including free counseling through our Employee Assistance Program
9. 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
• Ensure credit card system reconciles to daily transaction lists
• Schedule, assign daily work, inform and train team members
• Monitor, observe and assist in evaluating team member performance

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!