Night Auditor | Delray Beach Fairfield Inn

Shaner Hotels; Delray Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality owner-operator is seeking a Night Auditor for their Delray Beach Fairfield Inn. The role involves managing guest check-ins, balancing daily revenue, and ensuring guest satisfaction. Ideal candidates will have strong communication skills, a high school diploma, and customer service experience. Flexible scheduling is required, including weekends and holidays.

Qualifications

• At least one year of customer service experience; hotel experience preferred.
• Effective communication skills with guests, management, and co-workers.

Responsibilities

• Process all check-ins and check-outs according to hotel standards.
• Handle guest complaints ensuring guest satisfaction.
• Balance revenue and expenses from the day.

Skills

Communication

Customer Service

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Night Auditor | Delray Beach Fairfield Inn

Join to apply for the Night Auditor | Delray Beach Fairfield Inn role at Shaner Hotels.

Job Details

• Availability to work a flexible schedule, including weekends, holidays, and overnight hours.
• Process all check-ins and check-outs according to hotel standards.
• Adhere to payment, cash handling, and credit policies/procedures.
• Generate, print, and distribute daily reports to relevant departments.
• Handle guest complaints ensuring guest satisfaction.
• Perform other duties as assigned.

Responsibilities

The Night Auditor attends to guest needs, balances revenue and expenses from the day, and performs front desk functions during the audit shift. Good communication and guest service skills are essential, along with the ability to exceed guest expectations.

Qualifications

• High school diploma or equivalent.
• At least one year of customer service experience; hotel experience preferred.
• Effective communication skills with guests, management, and co-workers.
• Computer skills preferred.
• Bilingual in English/Spanish is a plus.
• Knowledge of local attractions suitable for guests.

About Us

Shaner Hotel Group is a leading hospitality owner-operator with over 65 properties across 14 states and four countries, offering a range of services including hotel development, design, construction, e-commerce, and revenue management. Visit www.shanercorp.com for more information.

About the Location

Our 95-room Delray Beach Fairfield Inn & Suites is situated on Atlantic Avenue, close to beaches, restaurants, entertainment, boutiques, and art galleries in the Pineapple Grove District.