Night Auditor | Cedarbrook Lodge

Columbia Hospitality; SeaTac (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company that prioritizes people and values-driven culture. As a key player in the hospitality team, you will oversee daily operations, ensuring exceptional guest experiences while fostering a supportive and inclusive environment. With a commitment to growth and development, this role offers the opportunity to thrive in a dynamic setting, where your contributions will make a lasting impact. Enjoy a range of perks including daily pay, medical benefits, and opportunities for personal and professional growth. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Free Parking

Get Paid Daily

Paid Time Off

Medical Benefits

Discounted Lodging

Employee Assistance Program

Online Learning Platform

Referral Bonus

Committee Participation Opportunities

Task Force Work Opportunities

Qualifications

• Minimum 1 year hospitality experience required; 2 years hotel/clerk experience preferred.
• Strong written and verbal communication skills required; bi-lingual skills preferred.

Responsibilities

• Oversee day-to-day night operations including front desk and financial reporting.
• Ensure guest confidentiality and maintain a safe environment.

Skills

Hospitality Experience

Cash Handling

Communication Skills

Problem Solving

Customer Relations

Education

High School Diploma

Hospitality Management Degree

Tools

Point of Sale System

Microsoft Office

Job description

Let’s start off with the most important part - what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Hourly Pay Range: $24-26 per hour DOE
• Free Parking
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans - with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:
The Brass Tacks

• Oversee the day-to-day night operation of the property including front desk operations, and financial reconciliation and reporting.
• Follow all procedures to ensure that all front office activities and services meet or exceed the established standards and goals.
• Ensure confidentiality of all guest information and pertinent hotel data.
• Assist guests, team members, and vendors during their shift.
• Maintain a safe and secure environment for guests and team members. Report security concerns and problematic situations immediately to the General Manager or appropriate party.
• Respond and work to resolve guest issues and concerns as necessary.
• Evaluate patterns or trends in guest concerns in order to plan and implement corrective actions.
• Provide regular and ongoing communication with all departments to keep staff informed of updates, changes, and/or problematic situations.
• Ensure front office, reception area, lobby, and storage areas are clean and organized.
• Ensure all equipment is properly maintained and functioning.
• Ensure all equipment is used only as intended.
• Complete property walks routinely to monitor guest safety and security.

The Nitty Gritty

• Minimum 1 year hospitality experience required; 2 years hotel/clerk experience strongly preferred.
• Previous experience in cash handling and computerized Point of Sale system strongly preferred.
• Strong written and verbal communication skills required; bi-lingual skills preferred (English/Spanish).
• Strong problem solving and conflict resolution skills.
• Ability to understand and apply labor and industry-specific laws and regulations.
• Ability to park and retrieve guest vehicles.
• Ability to secure property by walking up and down halls to make sure appropriate doors are securely locked.
• Must possess basic negotiation skills and strong customer relations skills.
• Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel, and Word.

Don’t meet every single requirement? At Columbia Hospitality, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

Where you’ll work:
Located less than five minutes from SeaTac International Airport and situated on 18 lush acres, Cedarbrook Lodge offers comfort and tranquility with amenities including a Northwest-inspired breakfast and airport shuttle service. Cedarbrook is home to Copperleaf Restaurant and Copperleaf Bar & Terrace, offering exceptional dining, and the Spa at Cedarbrook, known for healing treatments. Cedarbrook is a member of the International Association of Conference Centers (IACC), ensuring a superior meetings experience.

The Fine Print
Columbia Hospitality is an equal opportunity employer committed to an inclusive environment. We strive for excellence and select the most qualified people who embrace our service philosophy and values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a management and consulting company with over 25 years of experience, recognized as one of the Top Companies to Work for in Washington. Our portfolio includes hotels, resorts, residential communities, restaurants, golf clubs, conference centers, and venues.

About the company

Columbia Hospitality specializes in managing conference centers, boutique hotels/inns, and resorts.