Night Auditor - Aloft Anchorage

Aloft Anchorage; Anchorage (AK); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Night Auditor at a forward-thinking hotel where your attention to detail and customer service skills will shine. This role involves balancing daily hotel operations, assisting guests with check-in, and promoting various hotel services. Enjoy a fun workplace atmosphere while benefiting from comprehensive medical coverage, paid time off, and a 401K retirement plan. If you're looking for a position that offers growth and a supportive environment, this opportunity is perfect for you.

Benefits

Medical, Dental, and Vision coverage

Life Insurance

Paid personal time off

Leadership and Management Training Programs

401K Retirement Plan

Discounted room rates

Access to voluntary benefits

Fun workplace atmosphere

Qualifications

• Strong customer service skills to greet and assist guests.
• Ability to handle financial transactions accurately.

Responsibilities

• Balance daily hotel work and handle end-of-day processes.
• Assist guests with registration and promote hotel services.

Skills

Customer Service

Attention to Detail

Problem Solving

Education

High School Diploma

Hospitality Management Degree

Tools

Hotel Management Software

Point of Sale Systems

Job description

Night Auditor

Position Purpose:

The Night Auditor balances all daily work for the hotel, posts and balances charges promptly, greets and registers guests with courteous service, resolves guest challenges, upgrades guests when needed, and promotes hotel services and amenities, including upselling products.

The Benefits of Being Part of OUR Family:

• Medical, Dental, and Vision coverage
• Life Insurance
• Paid personal time off
• Leadership and Management Training Programs
• 401K Retirement Plan
• A PATH for your future!
• Discounted room rates
• A FUN PLACE TO WORK
• Access to voluntary benefits, including discounts on pet insurance, cell phones, Travel & Entertainment, and Health & Wellness programs.

ESSENTIAL FUNCTIONS

Average Percent of Time

• 35% Post and balance all hotel work for each day.
• 30% Prepare restaurant audits to breakdown and balance restaurant figures.
• 15% Handle all computer end-of-day issues and reconcile credit card transactions.
• 15% Complete the guest registration process, input and retrieve information, confirm details, assign rooms, and promote hotel marketing programs. Ensure guests are familiar with their room location and assist with luggage if needed. Provide welcome packets and amenities to guests.

SUPPORTIVE FUNCTIONS

This position may require performing additional duties as assigned by the supervisor, depending on the company's needs.

NOTICE:

The hospitality business operates 24/7, and a hospitable service atmosphere must be maintained at all times.

All associates must comply with JL Hospitality Management rules and regulations upon employment.

JL Hospitality Management, LLC is an equal opportunity employer and does not discriminate based on race, color, religion, national origin, citizenship, ancestry, age, sex, sexual orientation, marital status, disability, military status, or discharge from military service.