Night Auditor

Plazahotelelpaso; Washington (District of Columbia); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hotel is seeking a Night Auditor responsible for balancing accounts and guest services. This role requires accounting experience, attention to detail, and customer interaction. The ideal candidate will help enhance guest satisfaction while ensuring accurate financial records. Join a team dedicated to excellence and guest care.

Qualifications

• Previous night audit/accounting experience required.
• Computer knowledge/Excel skills needed.
• Ability to handle guest inquiries and resolve complaints.

Responsibilities

• Balance revenue and settle accounts nightly.
• Maintain records of room availability and guest accounts.
• Respond to guest inquiries and resolve complaints.

Skills

Bookkeeping

Customer Service

Excel

Auditing

Cash Handling

Education

High School diploma or equivalent

Job description

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels