Night Auditor

Stonebridge Companies; Saddle Brook (NJ); Presencial; USD 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

PTO

401(k) matching

Wellness support

Life insurance

Disability coverage

Travel and lodging perks

Tuition aid

Descripción de la vacante

Stonebridge Companies in Saddle Brook, NJ, is seeking a Night Auditor to close each business day by balancing revenues, performing bookkeeping tasks, and assisting guests with check-ins and check-outs during overnight hours.

The role requires proficiency with hotel systems, strong communication, and the ability to work independently overnight, including weekends and holidays. This is a full-time, on-site position at Marriott Hotel - Saddle Brook, NJ.

Formación

• Previous hospitality or customer service experience preferred.
• Proficiency in basic bookkeeping and balancing transactions.
• Strong communication skills, verbal and written.
• Proficient in property management systems and office software.
• Excellent customer service and problem-solving skills.
• Ability to work independently with minimal supervision.
• Detail-oriented with organizational skills.

Responsabilidades

• Greet, register, and assign rooms to hotel guests.
• Verify payment methods and process authorizations.
• Maintain records of room availability and guest accounts.
• Balance daily receipts and revenues; conduct income audits.
• Assist guests with check-out and resolve discrepancies.
• Answer calls and direct inquiries or assist guests.
• Coordinate with overnight housekeeping or maintenance to resolve issues.
• Make and confirm reservations with accurate data entry.
• Provide information on hotel services and local attractions.
• Document guest feedback and escalate issues as needed.
• Perform nightly bucket checks to ensure hotel standards.
• Contribute to security and safety during overnight shifts.

Conocimientos

Hospitality experience

Bookkeeping

Communication skills

PMS proficiency

Customer service

Independent work

Attention to detail

Herramientas

Property Management System

Office software

Descripción del empleo

City, State: Saddle Brook, New Jersey

Pay rate $21.00/hour

Title: Night Auditor

Location: Marriott Hotel - Saddle Brook, NJ

FLSA: Non-Exempt

Status: Full-time

Reports to: Front Office Manager

Pay Range: Pay rate $21.00/hour

Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel.

Essential Functions and Duties

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Maintain accurate records of room availability and guest accounts using the property management system.
• Balance daily receipts and revenues, conducting income audits on posted revenues.
• Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
• Answer phone calls promptly, directing inquiries or addressing guest needs.
• Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
• Make and confirm reservations, ensuring accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Document guest feedback and escalating issues to management when necessary.
• Perform nightly "bucket checks" to ensure compliance with hotel standards.
• Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.

Required Experience, Education, and Skills

• Previous experience in a hospitality or customer service role preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Proficient in using property management systems and office software.
• Excellent customer service and problem-solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail-oriented with strong organizational skills.

Work Environment

Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs. Frequent use of computers and telephones, requiring extended periods of sitting. Must be available to work overnight shifts, including weekends and holidays.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities.

We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition.

All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination.

Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-10-20

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment.

As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel.

Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.