Night Auditor

HHM Hospitality; Sacramento, Shelton (CA, CT); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Night Auditor at a renowned hospitality firm, where your role will be pivotal in ensuring guest satisfaction and smooth operations. This position involves balancing accounts, conducting nightly audits, and providing exceptional service to guests. The ideal candidate will possess strong bookkeeping and customer service skills, thrive in a fast-paced environment, and have a passion for hospitality. With opportunities for career advancement and a commitment to employee well-being, this role offers a rewarding experience in a supportive work culture. Embrace the chance to grow your career while making a difference in guests' experiences.

Benefits

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Qualifications

• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge and arithmetic skills required.

Responsibilities

• Balance revenue and settle accounts nightly.
• Prepare and distribute daily reports.
• Respond to guest inquiries and resolve complaints.

Skills

Bookkeeping

Customer Service

Excel

Cash Handling

Education

High School Diploma

Tools

BRAINS Network

Job description

Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Potential Career Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Essential Job Functions

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into BRAINS network.
• Check guests/in out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.

• Practice safe work habits and wear protective safety equipment.

• Ensure overall guest satisfaction.

• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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