Night Auditor

Highgate; Roswell, Garden City (GA, KS); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in real estate investment and hospitality management is seeking a Night Auditor. This role is crucial for ensuring the accuracy of financial transactions and guest billings while providing exceptional customer service. You will be responsible for reconciling cashier transactions, preparing daily and month-end reports, and maintaining high standards of guest satisfaction. If you thrive in a dynamic environment and possess strong communication and multitasking skills, this is an exciting opportunity to grow your career in a premier company.

Qualifications

• High School diploma or equivalent; one year of hotel or related experience preferred.
• Proficiency in computer skills required.

Responsibilities

• Reconcile all hotel cashier transactions and review management reports.
• Perform guest services such as check-in, check-out, and reservations.
• Audit and reconcile financial and statistical reports.

Skills

Guest Service

Computer Skills

Communication Skills

Problem-Solving Skills

Multitasking

Education

High School Diploma

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an asset value exceeding $20B and generates over $5B in revenues. The company offers expert guidance through all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. Highgate also develops bespoke hotel brands and utilizes proprietary revenue management tools to optimize performance and asset value. The executive team comprises experienced hotel management leaders, making Highgate a trusted partner for top ownership groups and major hotel brands. The company maintains offices in London, New York, Dallas, and Seattle.

Location

Fairfield Inn & Suites Roswell

1201 N. Main, Roswell, NM 88201

Overview

The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing, and compiling management reports promptly, and ensuring the accuracy of guest billings and city ledger transactions. He/she also communicates concerns to management and performs guest service duties such as check-in, check-out, switchboard operation, and reservations as needed.

Responsibilities

• Understand financial data and perform basic arithmetic functions.
• Cross-train in other hotel-related or accounting areas.
• Prioritize tasks to meet deadlines.
• Perform guest services including check-in/out, reservations, and call handling.
• Audit and reconcile financial and statistical reports.
• Prepare and distribute daily reports (e.g., Daily Operating Report, Tax Reports).
• Prepare month-end reports.
• Audit Front Desk and Food & Beverage cashier work.
• Reconcile and transmit credit card transactions timely.
• Ensure accuracy of reported data and statistics.
• Update financial information in corporate systems.
• Perform data processing functions as required.
• Report operational or financial anomalies to management.
• Maintain guest satisfaction.
• Respond to governmental inquiries and guest requests.

Qualifications

• High School diploma or equivalent; one year of hotel or related experience preferred.
• Guest service experience is desirable.
• Proficiency in computer skills required.
• Flexibility to work late or overnight shifts.
• Ability to lift up to 10 pounds occasionally.
• Maintain a friendly demeanor at all times.
• Effective verbal and written communication skills.
• Ability to multitask, prioritize, and attend meetings and trainings.
• Maintain high standards of appearance and grooming.
• Comply with hotel standards and regulations for safety and efficiency.
• Show initiative, problem-solving skills, and confidentiality.