Night Auditor

Ontario Trillium Foundation; Richmond (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Ontario Trillium Foundation is hiring a Front Desk Agent in Richmond, Virginia. This role involves auditing, balancing, and reporting on the hotel’s operational performance, overseeing front office operations during the overnight shift. The ideal candidate should have a high school diploma, preferred accounting background, and strong customer service skills. This position requires communication with both guests and employees while ensuring accurate financial records and operations. A flexible schedule, including weekends and holidays, is necessary.

Qualifications

• Accounting background preferred.
• Previous hotel experience desired.
• Ability to compile facts and figures.
• Ability to understand principles of auditing and balancing.

Responsibilities

• Checks front office accounting records for accuracy.
• Tracks room revenues and occupancy percentages.
• Prepares summary of daily financial activities.
• Posts room charges and processes guest vouchers.
• Verifies all account postings and balances.

Skills

Strong customer service orientation

Ability to operate front office equipment

Communication skills

Education

High school diploma or equivalent

Job description

Job Summary: Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel’s operational performance for the day. Oversees front office/front desk operations during the overnight shift.

Job Duties

• Checks front office accounting records for accuracy and compiles information for the hotel’s financial records.
• Tracks room revenues, occupancy percentages, and other front office operating statistics.
• Prepares summary of cash, check, and credit card activities, reflecting the hotel’s financial performance for the day.
• Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.
• Verifies all account postings and balances.
• Summarizes results of operations and prepares reports for management.
• Performs duties of the Front Desk Agent.
• Performs other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Accounting background preferred.
• Previous hotel experience desired.
• Strong customer service orientation and skills.
• Present a professional image, and able to communicate well with both guests and employees.
• Ability to operate front office equipment and computers.
• Ability to compile facts and figures.
• Ability to understand principles of auditing, balancing, and closing out accounts.
• Ability to work a flexible schedule, including weekends and holidays.