Night Auditor

Island Hospitality Management; Portsmouth (NH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Night Auditor to oversee front desk operations. The successful candidate will ensure guest satisfaction through professionalism, effective communication, and problem-solving skills in a fast-paced environment. This full-time role offers various employee benefits and opportunities for professional growth.

Benefits

Healthcare including Medical, Dental, and Vision Insurance

HSA & FSA plans, Identity Theft Protection Insurance

401(k) with company match

Paid Sick and Vacation Time, Family Leave

Incentive-based bonuses and employee discounts

Qualifications

• Effective in handling problems and anticipating issues.
• Ability to work alone and manage stressful situations.
• Highly motivated team player with strong initiative.

Responsibilities

• Manage all aspects of front desk operations.
• Check-in/check-out hotel guests and process payments.
• Provide information and assistance to guests and vendors.

Skills

Communication

Problem Solving

Team Player

Customer Service

Stress Management

Job description

Join to apply for the Night Auditor role at Island Hospitality Management

Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.

Requirements

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepare all necessary reports during each shift for the management team

Job Qualifications

• Highly motivated team player with strong initiative and desire for achievement
• Effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to identify and correct potential security problems (e.g., locking doors after hours)
• Ability to work alone and handle stressful situations
• Approachable and available for all guests while providing excellent service

The physical demands include standing, sitting, or walking for extended periods. Work hours vary based on guest occupancy, season, staffing, and other factors. Island Hospitality cannot guarantee specific weekly hours.

Training

Island Hospitality offers a formal training and development program to help employees grow within the company, leveraging prior experience and providing new growth opportunities.

Benefits

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans, Dependent care FSA, Identity Theft Protection Insurance
• Transit & parking benefits, Pet Insurance
• PTO, Paid Sick and Vacation Time, Family Leave
• 401(k) with company match

Additional Perks

• Incentive-based bonuses, free room nights, employee discounts
• Recognition programs, discounted tickets, career growth opportunities
• Referral bonuses

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization where required by law.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality