Night Auditor

HHM Hospitality; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Commuter Benefits

Employee Assistance Program

Educational/Professional Development

Referral Bonus

Job summary

HHM Hotels in Orlando, FL is seeking a Night Auditor to balance revenue and settle accounts nightly while performing Guest Service Agent duties. The role also supports front office tasks and daily guest interactions.

You will maintain room availability and guest accounts, prepare daily reports, audit cashiers, and input financial information into BRAINS. A high school diploma and night audit experience are required; Excel and arithmetic skills are essential. FSD within 90 days is a plus.

Qualifications

• Night audit and accounting experience is required or obtained through training.
• Computer knowledge with Excel and solid arithmetic skills are required.
• FSD certification is a plus and must be obtained within 90 days of employment.

Responsibilities

• Balance accounts and conduct nightly audits.
• Maintain records of room availability and guest accounts.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Input and update financial information into the BRAINS network.
• Check guests in/out and assist Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Strive to improve department and overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Night audit

Accounting experience

Excel

Arithmetic skills

FSD within 90 days

Education

High School diploma or equivalent

Job description

Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.