Night Auditor

DoubleTree by Hilton Hotel Omaha Downtown; Omaha (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

The DoubleTree by Hilton Hotel Omaha Downtown is seeking a dedicated Night Audit professional. This position requires a proactive individual to manage daily revenue reporting and handle operations during non-traditional hours. Ideal candidates should have hotel experience and knowledge of accounting operations.

The role includes preparing reports, managing discrepancies, and assisting guests with a positive attitude. Strong communication skills and computer proficiency are essential for success!

Qualifications

• Hotel experience is required.
• Knowledge of accounting operations including accounts receivable and payable.
• Ability to deal with guest and employee concerns positively.
• Ability to input information using a moderately complex computer.
• Excellent telephone etiquette skills.
• Ability to observe and detect signs of emergencies.

Responsibilities

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes.
• Run audit reports and make necessary corrections.
• Handle computer issues and balance revenue accounts nightly.
• Greet customers warmly and provide accurate information.

Skills

Hotel experience

Accounting operations knowledge

Effective communication

Computer proficiency

English language skills

Job description

The DoubleTree by Hilton Downtown Omaha is currently searching for talented individual with a hospitality attitude who truly want to make a difference every day! If you are looking to make a difference, we want to talk to you!

As the Night Audit, you are essentially working without management supervision, so your responsibility is seen as even greater as you assist in closing out the business for the day, as well as checking guests in and out during non-traditional hours. Being proactive, responsive, and caring will make all the difference. If you enjoy working semi-independently with others and have a winning personality and a high sense of responsibility, this role is perfect for you!

Some of your responsibilities include:

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to break down revenue, covers, server tips paid out, and settlements by type and cashier.
• Run audit reports/journals.
• Make corrections and adjustments and handle all computer problems that might occur throughout your shift.
• Input revenue/expenses/allowances to generate the daily reports.
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next-day operations.
• Ensure all reports and backup vouchers are complete and filed properly.
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next-day operations.
• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions per Front Desk Agent job descriptions.
• Perform any related duties as requested by the manager.

The ideal candidate for this position

• Hotel experience is required.
• Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
• Ability to access and accurately input information using a moderately complex computer.
• Ability to read, write and speak English sufficiently to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
• Hearing and visual ability to observe and detect signs of emergency situations.

EOE/M/F/D/V