Night Auditor

Careersatoto; North Carolina; On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading hotel management company as a Night Auditor. This part-time role involves managing guest check-ins and check-outs, ensuring customer satisfaction, and maintaining security protocols. Ideal candidates will have strong communication skills and a customer-focused attitude. Enjoy competitive pay and benefits, including travel discounts and insurance options.

Benefits

Marriott employee travel discount

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Tuition assistance

Paid time off

Qualifications

• Proficiency in administration of applicable property management systems.
• Experience in accurate cash handling and credit card processing.
• Ability to respond quickly to emergency situations.

Responsibilities

• Execute guest reservation, check-in, check-out, payment procedures.
• Maintain a friendly attitude with guests and team members.
• Monitor competitor occupancy and rates.

Skills

Customer-focused attitude

Strong teamwork skills

Effective communication

Tools

Property management systems

Job description

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Part Time Night Audit Friday and Saturday every week. 11:00pm to 7:00am. $18/hr maximum pay. Marriott employee travel discount.

Nationally: $13.20 - $15.10

*Rate depends upon state/market and experience*

OTO Development is pleased to announce a wonderful opportunity for a Night Auditor.

What will you be doing most days?

• Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
• Maintain a friendly and hospitable attitude with guests and team members, and be present at the desk during all hours
• Acquire and maintain knowledge of local attractions and amenities to provide information to guests
• Ensure collections, including credit card and direct bill, are executed according to company policies
• Maintain proper control over keys, safe deposits, and all company and guest property
• Monitor competitor occupancy and rates to optimize rates
• Complete all required documentation in a timely manner
• Quote daily rates and issue credits appropriately
• Perform other duties as assigned to support guest satisfaction

What are the requirements for this position?

• Proficiency in administration of applicable property management systems
• Ability to respond quickly and appropriately to emergency situations
• Experience in accurate cash handling, credit card processing, and maintaining security of confidential information
• Ability to pass certification tests required to meet brand standards
• Experience working with computers, especially data entry
• Strong teamwork skills
• Customer-focused attitude, prioritizing guest needs
• Approachable, with effective communication with guests and team members

Physical Requirements

This position may be physically demanding. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods.

About OTO

OTO Development (OTO) is a rapidly growing hotel management company, developing, owning, and operating award-winning select-service hotels across the U.S. with partners like Marriott, Hilton, and Hyatt. Recognized on INC. 5000's list of Fastest Growing Private Companies and certified as a high-trust, high-performance workplace by Great Place to Work Institute, OTO offers competitive pay and benefits including medical, dental, vision insurance, 401k with company match, life insurance, tuition assistance, paid time off, travel discounts, and more.