Night Auditor

Plazahotelelpaso; New York (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

PTO

401k Match

Daily Pay

Life Insurance

Travel Discounts

Transit Benefit

Wellness Program

Professional Development

Referral Bonus

Job summary

HHM Hotels in New York, NY is seeking a Night Auditor to balance revenue and settle accounts, while performing Guest Service Agent tasks and duties.

You will audit and reconcile cashiers, maintain records of room availability and guests' accounts, and prepare daily reports to ensure smooth day-break operations and high guest satisfaction.

Qualifications

• Night auditing and accounting experience or training.
• Computer literacy with Excel and arithmetic skills.
• FSD is a plus; required within 90 days of employment.

Responsibilities

• Balance accounts and conduct nightly audits.
• Maintain records of room availability and guests' accounts.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards.
• Check guests in/out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Ensure overall guest satisfaction.

Skills

Night auditing

Accounting

Excel

Arithmetic

Guest service

Education

High school diploma

Tools

BRAINS system

Job description

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

HHM Hotels Benefits and Perks

• Competitive wages for full time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels